From Melbourne Data
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Customer Service Requests (with digital channel information)

Created 10/01/2026

Updated 10/01/2026

JSON format icon JSON RDF format icon RDF ISO19115-3 XML

This dataset contains service requests received from external customers. This data is collected through the council's Salesforce system. It contains information about the service type, status, and dates for received and closed. This dataset only contains a subset of the received requests as it is extracted from one of several customer requests systems.

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Additional Info

Field Value
Title Customer Service Requests (with digital channel information)
Language English
Licence Creative Commons Attribution 3.0 Australia
Landing Page https://data.gov.au/data/dataset/44c2cd51-0694-464e-b6ae-79f92cb52205
Remote Last Updated 14/12/2022
Contact Point
City of Melbourne Open Data
opendata@melbourne.vic.gov.au
Reference Period 14/12/2022
Geospatial Coverage Melbourne
Data Portal Melbourne Data

Data Source

This dataset was originally found on Melbourne Data "Customer Service Requests (with digital channel information)". Please visit the source to access the original metadata of the dataset:
https://data.melbourne.vic.gov.au/explore/dataset/customer-service-requests-with-digital-channel-information/