From DataNSW
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Greater Sydney & Outer Metropolitan Bus Service Performance Data

Created 24/06/2025

Updated 19/10/2025

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This dataset provides monthly measures for on-time running, service cancellations, customer complaints, and customer experience metrics across all Greater Sydney Bus Contract (GSBC) and Outer Sydney Metropolitan Bus Contract (OSMBSC) contracts. Data Description : Monthly % Bus Service Cancellations : Percentage of timetabled services that were cancelled at the First Transit Stop of a trip. Monthly % Bus Service Untracked Trips : Percentage of timetabled services that were not tracked in real time at the First Transit Stop of a trip. Monthly Bus Driver Vacancies : Number of driver vacancies. Monthly Bus Related Complaints : The level of bus related customer complaints per 100,000 boardings.

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Additional Info

Field Value
Title Greater Sydney & Outer Metropolitan Bus Service Performance Data
Language English
Licence Creative Commons Attribution 3.0 Australia
Landing Page https://data.gov.au/data/en/dataset/760486aa-7b4b-4f85-a5a2-154f96c70d1c
Remote Last Updated 09/10/2025
Contact Point
Reference Period 19/01/2024
Geospatial Coverage New South Wales
Data Portal DataNSW

Data Source

This dataset was originally found on DataNSW "Greater Sydney & Outer Metropolitan Bus Service Performance Data". Please visit the source to access the original metadata of the dataset:
https://data.nsw.gov.au/data/dataset/nsw-2-greater-sydney-outer-metropolitan-bus-service-performance-data