Townsville City Council Call Centre Volumes...
Townsville City Council Call Centre Volumes by Customer Interaction Type (Call Centre Calls, Front Counter Transactions, Click2Chat, Email) and Response Rates (Average Speed of Answer and Average Handling Time).
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Data Dictionary
Additional Information
| Field | Value |
|---|---|
| Data last updated | April 17, 2025 |
| Metadata last updated | April 17, 2025 |
| Metadata last updated | April 17, 2025 |
| Created | unknown |
| Format | CSV |
| License | Creative Commons Attribution 4.0 International |
| Ckan url | https://data.gov.au |
| Datastore active | True |
| Datastore contains all records of source file | True |
| Has views | False |
| Hash | 9adff126d315695b14717aec1dd7ecc7 |
| Id | ea73f1fa-06a4-4563-9001-1fd384dc749e |
| Ignore hash | False |
| Mimetype | text/csv |
| Original url | https://data.gov.au/data/dataset/582420a0-62bf-4a28-ac26-eb09363935f9/resource/ea73f1fa-06a4-4563-9001-1fd384dc749e/download/call-centre-volumes-and-response-rates.csv |
| Package id | 582420a0-62bf-4a28-ac26-eb09363935f9 |
| Position | 1 |
| Resource id | ea73f1fa-06a4-4563-9001-1fd384dc749e |
| Set url type | False |
| Size | 2.3 KiB |
| State | active |
| Task created | 2025-04-17 03:04:18.689921 |
| Url type | upload |
| Zip extract | False |
| Media type | text/csv |
| Size | unknown |
| Has views | False |
| ID | ea73f1fa-06a4-4563-9001-1fd384dc749e |
| On same domain | False |
| Package ID | 582420a0-62bf-4a28-ac26-eb09363935f9 |
| State | active |
| URL type | upload |