Request Government Call Centre Data

I am requesting for the amount of calls received by specific call centre for that government department.

The average handling time of calls. The Grade of Service (GoS) The amount of staff in the call centre The costs of running the call centre Cost of indivdual Call Centre Advisor/representative annually on a daily, monthly & yearly basis

for the following departments: Australian Taxation Office Australian Electoral Commission Australian Securities and Investments Commission Centrelink

Additional Info

Creator Paul Saunders
Organisation None
Created 4 months ago
Closed Not closed yet
comments powered by Disqus