Customer experience – ferry
Monthly report of customer experience of Translink ferry services.
Metrics include: Punctuality, Journey time, Frequency of services, Comfort of the ride, Availability of seating, Availability of information, Helpfulness of staff members, Feeling safe onboard, Accessibility and Cost of the trip.
Source
This data file or API can be downloaded from:
https://www.data.qld.gov.au/dataset/b33b4ed9-0db4-4c1b-8f85-664ca0d42a54/resource/011c2079-c451-4276-85c9-e89b61a1d120/download/customer-experience-ferry.csvResources
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Data Dictionary
Additional Information
| Field | Value |
|---|---|
| Data last updated | October 28, 2025 |
| Metadata last updated | November 11, 2025 |
| Format | CSV |
| License | Creative Commons Attribution 3.0 Australia |
| Ckan url | https://www.data.qld.gov.au |
| Datastore active | True |
| Datastore contains all records of source file | True |
| Has views | False |
| Hash | 97189f84acdb1f40db92c9fd8a002b3a |
| Id | 011c2079-c451-4276-85c9-e89b61a1d120 |
| Ignore hash | False |
| Mimetype | application/csv |
| Original url | https://www.data.qld.gov.au/dataset/b33b4ed9-0db4-4c1b-8f85-664ca0d42a54/resource/011c2079-c451-4276-85c9-e89b61a1d120/download/customer-experience-ferry.csv |
| Package id | b33b4ed9-0db4-4c1b-8f85-664ca0d42a54 |
| Position | 7 |
| Queue name | default |
| Resource id | 011c2079-c451-4276-85c9-e89b61a1d120 |
| State | active |
| Task created | 2025-10-28 04:34:09.703070 |
| Update frequency | monthly |
| Update frequency days | {"monthly": 30, "quarterly": 91, "half-yearly": 182, "annually": 365, "biennially": 730, "quadrennially": 1460} |
| Zip extract | False |
| Size | Unknown |
| ID | 011c2079-c451-4276-85c9-e89b61a1d120 |
| Harvested | True |
| Package ID | b33b4ed9-0db4-4c1b-8f85-664ca0d42a54 |
| State | active |