Annual Reports for the Department of Human Services - 2013-2014 Department of Human Services Annual Report

Chapter 02/Table 1

Table 1a - Key performance indicator results - Programme 1.1.csv (335 bytes)
Table 1a - Key performance indicator results - Programme 1.1.docx (16.7 KiB)
Table 1b - Key performance indicator results - Programme 1.1.csv (204 bytes)
Table 1b - Key performance indicator results - Programme 1.1.docx (14.4 KiB)
Table 1c - Key performance indicator results - Programme 1.1.csv (206 bytes)
Table 1c - Key performance indicator results - Programme 1.1.docx (13.9 KiB)
Table 1d - Key performance indicator results - Programme 1.1.csv (445 bytes)
Table 1d - Key performance indicator results - Programme 1.1.docx (14.2 KiB)
Table 1e - Key performance indicator results - Programme 1.1.csv (528 bytes)
Table 1e - Key performance indicator results - Programme 1.1.docx (15.4 KiB)
Table 1f - Key performance indicator results - Programme 1.1.csv (328 bytes)
Table 1f - Key performance indicator results - Programme 1.1.docx (14 KiB)
Table 1g - Key performance indicator results - Programme 1.1.csv (267 bytes)
Table 1g - Key performance indicator results - Programme 1.1.docx (13.9 KiB)
Table 1h - Key performance indicator results - Programme 1.1.csv (220 bytes)
Table 1h - Key performance indicator results - Programme 1.1.docx (13.8 KiB)
Table 1i - Key performance indicator results - Programme 1.1.csv (465 bytes)
Table 1i - Key performance indicator results - Programme 1.1.docx (15.4 KiB)
Table 1j - Key performance indicator results - Programme 1.1.docx (13.9 KiB)
Table 1j- Key performance indicator results - Programme 1.1.csv (189 bytes)
Table 1k - Key performance indicator results - Programme 1.2.csv (215 bytes)
Table 1k - Key performance indicator results - Programme 1.2.docx (13.9 KiB)
Table 1l - Key performance indicator results - Programme 1.2.csv (235 bytes)
Table 1l - Key performance indicator results - Programme 1.2.docx (13.9 KiB)
Table 1m - Key performance indicator results - Programme 1.2.csv (226 bytes)
Table 1m- Key performance indicator results - Programme 1.2.docx (14.3 KiB)
Table 1n - Key performance indicator results - Programme 1.2.csv (204 bytes)
Table 1n - Key performance indicator results - Programme 1.2.docx (13.8 KiB)
Table 1o - Key performance indicator results - Programme 1.3.csv (514 bytes)
Table 1o - Key performance indicator results - Programme 1.3.docx (14.3 KiB)

Chapter 03/Table 2

Table 2 - Aged care overview.csv (633 bytes)
Table 2 - Aged care overview.docx (12.9 KiB)

Chapter 03/Table 3

Table 3 - Aged Care Education and Training Incentive Program.csv (286 bytes)
Table 3 - Aged Care Education and Training Incentive Program.docx (12.1 KiB)

Chapter 03/Table 4

Table 4 - Activity tested recipients by payment type.csv (269 bytes)
Table 4 - Activity tested recipients by payment type.docx (12.7 KiB)

Chapter 03/Table 5

Table 5 - Type of assessments completed.csv (171 bytes)
Table 5 - Type of assessments completed.docx (12.1 KiB)

Chapter 03/Table 6

Table 6 - Type of assessments submitted.csv (175 bytes)
Table 6 - Type of assessments submitted.docx (12.1 KiB)

Chapter 03/Table 7

Table 7 - Employment Services Assessmentskey performance measures.csv (239 bytes)
Table 7 - Employment Services Assessmentskey performance measures.docx (12.1 KiB)

Chapter 04/Table 10

Table 10a - Medicare services and benefits by claim type - services.csv (314 bytes)
Table 10a - Medicare services and benefits by claim type - services.docx (12.3 KiB)
Table 10b - Medicare services and benefits by claim type - benefits.csv (442 bytes)
Table 10b - Medicare services and benefits by claim type - benefits.docx (12.7 KiB)

Chapter 04/Table 11

Table 11 - Medicare services by payment type.csv (511 bytes)
Table 11 - Medicare services by payment type.docx (13.1 KiB)

Chapter 04/Table 12

Table 12a - Volumes of services transmitted electronically - Medicare Online.csv (184 bytes)
Table 12a - Volumes of services transmitted electronically - Medicare Online.docx (12 KiB)
Table 12b - Volumes of services transmitted electronically - Medicare Easyclaim.csv (183 bytes)
Table 12b - Volumes of services transmitted electronically - Medicare Easyclaim.docx (12.1 KiB)
Table 12c - Volumes of services transmitted electronically - ECLIPSE.csv (120 bytes)
Table 12c - Volumes of services transmitted electronically - ECLIPSE.docx (12 KiB)
Table 12d - Volumes of services transmitted electronically - SMTP.csv (154 bytes)
Table 12d - Volumes of services transmitted electronically - SMTP.docx (12 KiB)
Table 12e - Volumes of services transmitted electronically - Claiming Medicare Benefits Online.csv (126 bytes)
Table 12e - Volumes of services transmitted electronically - Claiming Medicare Benefits Online.docx (12 KiB)
Table 12f - Volumes of services transmitted electronically - Total Services.csv (183 bytes)
Table 12f - Volumes of services transmitted electronically - Total Services.docx (12.1 KiB)

Chapter 04/Table 13

Table 13 - Department of Veterans Affairs processing.csv (219 bytes)
Table 13 - Department of Veterans Affairs processing.docx (12.5 KiB)

Chapter 04/Table 14

Table 14a - Australian Childhood Immunisation Register.csv (320 bytes)
Table 14a - Australian Childhood Immunisation Register.docx (12.4 KiB)
Table 14b - Australian Childhood Immunisation Register - Percentage of children registered with appropriate immunisation coverage at 30 June.docx (12.4 KiB)
Table 14b - Australian Childhood Immunisation Register - Percentage of children registered.csv (273 bytes)

Chapter 04/Table 15

Table 15 - Australian Organ Donor Register.csv (331 bytes)
Table 15 - Australian Organ Donor Register.docx (12.7 KiB)

Chapter 04/Table 16

Table 16 - External Breast Prostheses Reimbursement Program.csv (162 bytes)
Table 16 - External Breast Prostheses Reimbursement Program.docx (12 KiB)

Chapter 04/Table 17

Table 17 - National Bowel Cancer Screening Register.csv (160 bytes)
Table 17 - National Bowel Cancer Screening Register.docx (12 KiB)

Chapter 04/Table 18

Table 18 - Continence Aids Payment Scheme.csv (171 bytes)
Table 18 - Continence Aids Payment Scheme.docx (12 KiB)

Chapter 04/Table 19

Table 19 - Private Health Insurance Rebate.csv (192 bytes)
Table 19 - Private Health Insurance Rebate.docx (12 KiB)

Chapter 04/Table 20

Table 20 - Hearing Services Program service and payments.csv (165 bytes)
Table 20 - Hearing Services Program service and payments.docx (12.2 KiB)

Chapter 04/Table 21

Table 21 - Compensation Recovery Program.csv (173 bytes)
Table 21 - Compensation Recovery Program.docx (12 KiB)

Chapter 04/Table 22

Table 22 - Practice Incentives Program payments.csv (2 KiB)
Table 22 - Practice Incentives Program payments.docx (12.8 KiB)

Chapter 04/Table 23

Table 23a - Practice Incentives Program - Total number of practices participating.csv (109 bytes)
Table 23a - Practice Incentives Program - Total number of practices participating.docx (12 KiB)
Table 23b - Practice Incentives Program - Practices registered per incentive.csv (246 bytes)
Table 23b - Practice Incentives Program - Practices registered per incentive.docx (12.6 KiB)
Table 23c - Practice Incentives Program - Practices receiving outcomes payments.csv (227 bytes)
Table 23c - Practice Incentives Program - Practices receiving outcomes payments.docx (12.9 KiB)
Table 23d - Practice Incentives Program - Other information.csv (310 bytes)
Table 23d - Practice Incentives Program - Other information.docx (12.7 KiB)
Table 23e - Practice Incentives Program - Total amound paid at 30 June.csv (130 bytes)
Table 23e - Practice Incentives Program - Total amound paid at 30 June.docx (12.3 KiB)

Chapter 04/Table 24

Table 24 - Practice Nurse Incentive Program.csv (153 bytes)
Table 24 - Practice Nurse Incentive Program.docx (12 KiB)

Chapter 04/Table 25

Table 25 - Mental Health Nurse Incentive Program.csv (155 bytes)
Table 25 - Mental Health Nurse Incentive Program.docx (12.3 KiB)

Chapter 04/Table 26

Table 26 - General Practice Rural Incentives Program.csv (207 bytes)
Table 26 - General Practice Rural Incentives Program.docx (12.1 KiB)

Chapter 04/Table 27

Table 27 - HECS Reimbursement Scheme.csv (211 bytes)
Table 27 - HECS Reimbursement Scheme.docx (12.1 KiB)

Chapter 04/Table 28

Table 28 - High Cost Claims Indemnity Scheme.csv (150 bytes)
Table 28 - High Cost Claims Indemnity Scheme.docx (12 KiB)

Chapter 04/Table 29

Table 29 - Premium Support Scheme.csv (215 bytes)
Table 29 - Premium Support Scheme.docx (13.3 KiB)

Chapter 04/Table 30

Table 30 - Run-off Cover Scheme.csv (146 bytes)
Table 30 - Run-off Cover Scheme.docx (12 KiB)

Chapter 04/Table 31

Table 31 - Incurred-But-Not-Reported Indemnity Claims Scheme.csv (145 bytes)
Table 31 - Incurred-But-Not-Reported Indemnity Claims Scheme.docx (12 KiB)

Chapter 04/Table 32

Table 32 - Visiting Medical Practitioners Program.csv (158 bytes)
Table 32 - Visiting Medical Practitioners Program.docx (12.5 KiB)

Chapter 04/Table 33

Table 33 - PBS and RPBS expenditure.csv (448 bytes)
Table 33 - PBS and RPBS expenditure.docx (12.5 KiB)

Chapter 04/Table 34

Table 34 - PBS administration.csv (274 bytes)
Table 34 - PBS administration.docx (12.3 KiB)

Chapter 04/Table 35

Table 35 - Approved PBS suppliers at 30 June.csv (376 bytes)
Table 35 - Approved PBS suppliers at 30 June.docx (12.3 KiB)

Chapter 04/Table 8

Table 8 - Medicare enrolments.csv (233 bytes)
Table 8 - Medicare enrolments.docx (12.1 KiB)

Chapter 04/Table 9

Table 9 - Medicare levy exemptions.csv (183 bytes)
Table 9 - Medicare levy exemptions.docx (12.1 KiB)

Chapter 05/Table 36

Table 36 - Amount of child support transferred between parents.csv (166 bytes)
Table 36 - Amount of child support transferred between parents.docx (12.3 KiB)

Chapter 05/Table 37

Table 37 - Percentage of child support debt under an arrangement.csv (88 bytes)
Table 37 - Percentage of child support debt under an arrangement.docx (11.8 KiB)

Chapter 05/Table 38

Table 38 - Active paying parents with debt under arrangement and without debt.docx (12 KiB)
Table 38 - Active paying parents.csv (184 bytes)

Chapter 06/Table 39

Table 39 - Small Business Superannuation Clearing House.csv (221 bytes)
Table 39 - Small Business Superannuation Clearing House.docx (12.4 KiB)

Chapter 06/Table 40

Table 40 - Early Release of Superannuation Benefits on Compassionate Grounds.docx (12.2 KiB)
Table 40 - Early Release of Superannuation Benefits.csv (279 bytes)

Chapter 06/Table 41

Table 41 - Income Management customers.csv (339 bytes)
Table 41 - Income Management customers.docx (12.6 KiB)

Chapter 06/Table 42

Table 42 - AGDRP payments at 30 June 2014.csv (255 bytes)
Table 42 - AGDRP payments at 30 June 2014.docx (12.3 KiB)

Chapter 06/Table 43

Table 43 - Percentage of disaster recovery claims by claim channel.csv (72 bytes)
Table 43 - Percentage of disaster recovery claims by claim channel.docx (12.1 KiB)

Chapter 06/Table 44

Table 44 - AVTOP payments at 30 June 2014.csv (183 bytes)
Table 44 - AVTOP payments at 30 June 2014.docx (12 KiB)

Chapter 07/Table 45

Table 45a - Transactions and registrations for digital and online services - Centrelink.csv (319 bytes)
Table 45a - Transactions and registrations for digital and online services - Centrelink.docx (12.9 KiB)
Table 45b - Transactions and registrations for digital and online services - Medicare.csv (129 bytes)
Table 45b - Transactions and registrations for digital and online services - Medicare.docx (12.1 KiB)
Table 45c - Transactions and registrations for digital and online services - Child Support.csv (180 bytes)
Table 45c - Transactions and registrations for digital and online services - Child Support.docx (12.4 KiB)

Chapter 07/Table 46

Table 46 - Users accessing HPOS services.csv (128 bytes)
Table 46 - Users accessing HPOS services.docx (12.1 KiB)

Chapter 07/Table 47

Table 47 - Registrations for Centrelink service letters online.csv (198 bytes)
Table 47 - Registrations for Centrelink service letters online.docx (12.1 KiB)

Chapter 07/Table 48

Table 48 - Centrelink, Medicare and Child Supportmail house letters.csv (435 bytes)
Table 48 - Centrelink, Medicare and Child Supportmail house letters.docx (13.2 KiB)

Chapter 07/Table 49

Table 49 - Centrelink, Medicare and Child Supportletters online.csv (217 bytes)
Table 49 - Centrelink, Medicare and Child Supportletters online.docx (12.5 KiB)

Chapter 07/Table 50

Table 50 - SMS letter alert messages sent to Centrelink, Medicare and Child Support customers.csv (89 bytes)
Table 50 - SMS letter alert messages sent to Centrelink, Medicare and Child Support customers.docx (12.4 KiB)

Chapter 07/Table 51

Table 51 - Centrelink new claims by major payment type.csv (561 bytes)
Table 51 - Centrelink new claims by major payment type.docx (12.8 KiB)

Chapter 08/Table 52

Table 52 - Summary of the departments satisfaction research activities.csv (2.8 KiB)
Table 52 - Summary of the departments satisfaction research activities.docx (14.9 KiB)

Chapter 08/Table 53

Table 53a - Summary of customer feedback about the department.csv (202 bytes)
Table 53a - Summary of customer feedback about the department.docx (12.3 KiB)
Table 53b - Summary of customer feedback about the department - Medicare.csv (189 bytes)
Table 53b - Summary of customer feedback about the department - Medicare.docx (12.3 KiB)
Table 53c - Summary of customer feedback - Child Support.csv (198 bytes)
Table 53c - Summary of customer feedback about the department - Child Support.docx (12.4 KiB)
Table 53d - Summary of customer feedback about the department - CRS Australia.csv (130 bytes)
Table 53d - Summary of customer feedback about the department - CRS Australia.docx (12.4 KiB)

Chapter 09/Table 54

Table 54 - Tip-offs.csv (160 bytes)
Table 54 - Tip-offs.docx (12 KiB)

Chapter 09/Table 55

Table 55 - Health compliance activity under the Chronic Disease Dental Scheme.csv (409 bytes)
Table 55 - Health compliance activity under the Chronic Disease Dental Scheme.docx (12.5 KiB)

Chapter 09/Table 56

Table 56 - Centrelink payments compliance activity.csv (395 bytes)
Table 56 - Centrelink payments compliance activity.docx (12.8 KiB)

Chapter 09/Table 57

Table 57 - Reviews and net benefits to government.csv (144 bytes)
Table 57 - Reviews and net benefits to government.docx (12 KiB)

Chapter 09/Table 58

Table 58 - Centrelink payments external review timeliness.csv (238 bytes)
Table 58 - Centrelink payments external review timeliness.docx (12.1 KiB)

Chapter 09/Table 59

Table 59 - Centrelink payments merit review application.csv (179 bytes)
Table 59 - Centrelink payments merit review applications.docx (12.5 KiB)

Chapter 09/Table 60

Table 60 - Centrelink payments merit review outcomes.csv (613 bytes)
Table 60 - Centrelink payments merit review outcomes.docx (12.8 KiB)

Chapter 09/Table 61

Table 61 - Debts raised from customers receiving Centrelink payments.csv (128 bytes)
Table 61 - Debts raised from customers receiving Centrelink payments.docx (12 KiB)

Chapter 09/Table 62

Table 62 - Centrelink customer debt recovered.csv (246 bytes)
Table 62 - Centrelink customer debt recovered.docx (12 KiB)

Chapter 09/Table 63

Table 63 - Child support compliance and enforcement actions.csv (455 bytes)
Table 63 - Child support compliance and enforcement actions.docx (12.3 KiB)

Chapter 09/Table 64

Table 64 - Description of child support compliance and enforcement activities.csv (2.5 KiB)
Table 64 - Description of child support compliance and enforcement activities.docx (13.5 KiB)

Chapter 09/Table 65

Table 65 - Objections received and finalised.csv (389 bytes)
Table 65 - Objections received and finalised.docx (12.2 KiB)

Chapter 09/Table 66

Table 66 - Change of assessmentapplications finalised and objections received.csv (146 bytes)
Table 66 - Change of assessmentapplications finalised and objections received.docx (11.9 KiB)

Chapter 09/Table 67

Table 67 - Child Support merit review outcomes.csv (195 bytes)
Table 67 - Child Support merit review outcomes.docx (12.4 KiB)

Chapter 09/Table 68

Table 68 - Health compliance audits.csv (224 bytes)
Table 68 - Health compliance audits.docx (12.6 KiB)

Chapter 09/Table 69

Table 69 - Health internal reviews.csv (169 bytes)
Table 69 - Health internal reviews.docx (12.4 KiB)

Chapter 09/Table 70

Table 70 - Debts raised for recovery of benefits incorrectly paid.csv (292 bytes)
Table 70 - Debts raised for recovery of benefits incorrectly paid.docx (12.5 KiB)

Chapter 09/Table 71

Table 71 - Cases referred to MPRCs.csv (180 bytes)
Table 71 - Cases referred to MPRCs.docx (12.1 KiB)

Chapter 10/Table 72

Table 72 - Breaches of APS Code of Conduct.csv (495 bytes)
Table 72 - Breaches of APS Code of Conduct.docx (12.6 KiB)

Chapter 10/Table 73

Table 73 - Expenditure on consultancy services.csv (95 bytes)
Table 73 - Expenditure on consultancy services.docx (11.9 KiB)

Chapter 11/Table 74

Table 74 - Own source revenue.csv (412 bytes)
Table 74 - Own source revenue.docx (12.5 KiB)

Chapter 11/Table 75

Table 75 - Income and expenses 201112 to 201314.csv (140 bytes)
Table 75 - Income and expenses 201112 to 201314.docx (12.4 KiB)

Chapter 11/Table 76

Table 76 - Equity, assets and liabilities 201112 to 201314..docx (12.1 KiB)
Table 76 - Equity, assets and liabilities 201112 to 201314.csv (177 bytes)

Chapter 12/Table 77

Table 77 - Human Services (Medicare) Act 1973 - section 42 reporting requirements.csv (707 bytes)
Table 77 - Human Services (Medicare) Act 1973 - section 42 reporting requirements.docx (13.9 KiB)

Chapter 12/Table 78

Table 78 - Payments on behalf of other departments.csv (482 bytes)
Table 78 - Payments on behalf of other departments.docx (12.1 KiB)

Chapter 12/Table 79

Table 79 - Data Matching Agency input and output for all agencies 201314.csv (233 bytes)
Table 79 - Data Matching Agency input and output for all agencies 201314.docx (12.2 KiB)

Chapter 12/Table 80

Table 80 - Results of discrepancies released for action in 201314.csv (583 bytes)
Table 80 - Results of discrepancies released for action in 201314.docx (13.4 KiB)

Chapter 12/Table 81

Table 81 - Direct costbenefit summary.csv (119 bytes)
Table 81 - Direct costbenefit summary.docx (12.2 KiB)

Chapter 12/Table 82

Table 82 - Staff by substantive classification and location.csv (580 bytes)
Table 82 - Staff by substantive classification and location.docx (12.9 KiB)

Chapter 12/Table 83

Table 83 - Staff by substantive classification and employment status.csv (347 bytes)
Table 83 - Staff by substantive classification and employment status.docx (12.5 KiB)

Chapter 12/Table 84

Table 84 - Staff by substantive classification and employment type.csv (357 bytes)
Table 84 - Staff by substantive classification and employment type.docx (12.5 KiB)

Chapter 12/Table 85

Table 85 - Staff by substantive classification and gender.csv (353 bytes)
Table 85 - Staff by substantive classification and gender.docx (12.5 KiB)

Chapter 12/Table 86

Table 86 - Staff by substantive classification and diverse background.csv (510 bytes)
Table 86 - Staff by substantive classification and diverse background.docx (13.1 KiB)

Chapter 12/Table 87

Table 87 - Salary ranges for staff covered by the Department of Human Services Agreement 201114.csv (655 bytes)
Table 87 - Salary ranges for staff covered by the Department of Human Services Agreement 201114.docx (12.7 KiB)

Chapter 12/Table 88

Table 88 - Salary ranges for staff covered by the Department of Human Services Medical Officers Agreement 20132014.csv (154 bytes)
Table 88 - Salary ranges for staff covered by the Department of Human Services Medical Officers Agreement 20132014.docx (12.2 KiB)

Chapter 12/Table 89

Table 89 - Salary range for SES classifications.csv (115 bytes)
Table 89 - Salary range for SES classifications.docx (12.2 KiB)

Chapter 12/Table 90

Table 90 - Employment arrangements.csv (144 bytes)
Table 90 - Employment arrangements.docx (11.9 KiB)

Chapter 12/Table 91

Table 91 - Incidents notified to Comcare.csv (144 bytes)
Table 91 - Incidents notified to Comcare.docx (12 KiB)

Chapter 12/Table 92

Table 92 - Costs associated with advertising and information.csv (251 bytes)
Table 92 - Costs associated with advertising and information.docx (12.1 KiB)

Chapter 12/Table 93

Table 93 - Payments associated with market research organisations.csv (985 bytes)
Table 93 - Payments associated with market research organisations.docx (13.1 KiB)

Chapter 12/Table 94

Table 94 - Resources use.csv (338 bytes)
Table 94 - Resources use.docx (12.7 KiB)

Chapter 12/Table 95

Table 95 - Waste, resource recovery and pollution.csv (336 bytes)
Table 95 - Waste, resource recovery and pollution.docx (12.9 KiB)

Chapter 12/Table 96

Table 96 - Control measures and initiatives 201314resource use, and supplier and product selection.csv (5.9 KiB)
Table 96 - Control measures and initiatives 201314resource use, and supplier and product selection.docx (15.9 KiB)

Chapter 12/Table 97

Table 97 - Office energy performance.csv (214 bytes)
Table 97 - Office energy performance.docx (12.4 KiB)

Chapter 12/Table 98

Table 98 - Resource statements 201314.csv (1.4 KiB)
Table 98 - Resource statements 201314.docx (13.9 KiB)

Chapter 12/Table 99

Table 99 - Expenses for Outcome 1 for 201314.csv (1.9 KiB)
Table 99 - Expenses for Outcome 1 for 201314.docx (14.3 KiB)

DHS Annual Report 2013-14 Table of Contents.csv (5.4 KiB)

DHS Annual Report 2013-14 Table of Contents.docx (15.9 KiB)