Annual Reports for the Department of Human Services - 2017-2018 Department of Human Services Annual Report

DHS Annual Report 2017-18 Table of Contents.csv (6.2 KiB)

Metadata.txt (253 bytes)

Part 2.2 SERVICE DELIVERY

Table 1 SMS messages sent by the department.csv (199 bytes)
Table 2 System-generated email messages sent by the department.csv (167 bytes)
Table 3 Digital and online services.csv (438 bytes)
Table 4 Access to HPOS services.csv (185 bytes)
Table 5 Registrations for social welfare service online letters.csv (265 bytes)
Table 6 Number of online letters.csv (267 bytes)

Part 2.3 SERVICES TO THE COMMUNITY—SOCIAL SECURITY AND WELFARE (PROGRAM 1.1)

Table 7 Claims finalised for each payment type.csv (1.5 KiB)
Table 8 Customers with mutual obligation requirements.csv (346 bytes)
Table 9 Types of assessments completed.csv (304 bytes)

Part 2.4 SERVICES TO THE COMMUNITY—HEALTH (PROGRAM 1.2)

Table 10 Medicare enrolments.csv (204 bytes)
Table 11 Medicare Entitlement Statements.csv (195 bytes)
Table 12 Medicare services and benefits by claim type.csv (627 bytes)
Table 13 Medicare services by payment type.csv (533 bytes)
Table 14 Volumes of services transmitted digitally.csv (879 bytes)
Table 15 Health professionals under Medicare.csv (360 bytes)
Table 16 Compensation recovery.csv (189 bytes)
Table 17 Department of Veterans Affairs processing.csv (222 bytes)
Table 18 External Breast Prostheses Reimbursement Program.csv (176 bytes)
Table 19 Continence Aids Payment Scheme.csv (173 bytes)
Table 20 Private Health Insurance Rebate.csv (193 bytes)
Table 21 Hearing Services Program services and payments.csv (212 bytes)
Table 22 Practice Incentives Program payments.csv (2.1 KiB)
Table 23 Practice participation in the Practice Incentives Program.csv (1.1 KiB)
Table 24 Practice Nurse Incentive Program.csv (183 bytes)
Table 25 National Bowel Cancer Screening Program.csv (188 bytes)
Table 26 Australian Immunisation Register.csv (212 bytes)
Table 27 Australian Organ Donor Register.csv (268 bytes)
Table 28 Aged care overview.csv (591 bytes)
Table 29 Aged Care Education and Training Incentive Program.csv (316 bytes)
Table 30 General Practice Rural Incentives Program.csv (226 bytes)
Table 31 Rural Procedural Grants Program.csv (146 bytes)
Table 32 High Cost Claims Indemnity Scheme.csv (155 bytes)
Table 33 Premium Support Scheme.csv (196 bytes)
Table 34 Run-off Cover Indemnity Scheme for doctors.csv (158 bytes)
Table 35 Incurred But Not Reported Indemnity Scheme.csv (157 bytes)
Table 36 Visiting medical practitioners.csv (156 bytes)
Table 37 Pharmaceutical Benefits Scheme and RPBS expenditure.csv (465 bytes)
Table 38 Approved Pharmaceutical Benefits Scheme suppliers.csv (403 bytes)
Table 39 Healthcare identifiers.csv (240 bytes)
Table 40 My Health Record registrations processed.csv (170 bytes)

Part 2.5 CHILD SUPPORT (PROGRAM 1.3)

Table 41 Childsupport transferred between parents.csv (235 bytes)
Table 42 Active paying parents without debt and with debt under a payment arrangement.csv (273 bytes)

Part 2.6 SERVICES FOR PEOPLE NEEDING OTHER SUPPORT

Table 43 Numbers of Income Management customers.csv (389 bytes)
Table 44 Australian Government Disaster Recovery Payments in 201718.csv (197 bytes)
Table 45 Disaster Recovery Allowance payments in 201718.csv (257 bytes)
Table 46 Disaster recovery claims granted, by claiming channel.csv (179 bytes)
Table 47 Calls to the Australian Government Emergency Information Line.csv (182 bytes)
Table 48 National Emergency Call Centre Surge Capability calls taken.csv (175 bytes)

Part 2.7 COMPLIANCE AND BUSINESS INTEGRITY

Table 49 Debts raised from people who receive payments.csv (182 bytes)
Table 50 Social welfare debt recovered.csv (266 bytes)
Table 51 Public tip-offs.csv (158 bytes)
Table 52 Childsupport compliance and enforcement actions.csv (526 bytes)
Table 53 Employer withholding from wages and salaries.csv (165 bytes)
Table 54 Deductions from Centrelink and Department of Veterans Affairs payments.csv (192 bytes)

Part 4.1 CUSTOMER SATISFACTION

Table 55 Summary of the departments satisfaction survey activities.csv (4.1 KiB)

Part 6.1 STATEMENT OF FINANCIAL PERFORMANCE

Table 56 Departmental income and expenses.csv (158 bytes)
Table 57 Departmental own source revenue.csv (696 bytes)

Part 6.2 STATEMENT OF FINANCIAL POSITION

Table 58 Departmental equity, assets and liabilities.csv (212 bytes)

Part 7.11 OTHER INFORMATION

Table 66 Incidents notified to Comcare in 201718.csv (145 bytes)
Table 67 Costs associated with advertising.csv (194 bytes)
Table 68 Payments associated with market research organisations.csv (1 KiB)
Table 69 Correction of errors in the departments 201617 Annual Report.csv (1.3 KiB)

Part 7.6 EXTERNAL SCRUTINY

Table 59 Social welfare payments merit review applications.csv (295 bytes)
Table 60 Social welfare payments merit review outcomes.csv (726 bytes)
Table 61 Child support objections received and finalised.csv (500 bytes)
Table 62 Change of assessment applications finalised and objections received.csv (224 bytes)
Table 63 Child support Administrative Appeals Tribunal review outcomes.csv (295 bytes)

Part 7.7 MANAGEMENT OF HUMAN RESOURCES

Table 64 Levels of staff engagement.csv (300 bytes)

Part 7.9 PURCHASING

Table 65 Expenditure on consultancy services.csv (328 bytes)

Part 8. APPENDIX A STAFFING STATISTICS AND REMUNERATION

Table 70 Staff by substantive classification and location.csv (670 bytes)
Table 71 Staff by substantive classification and employment status.csv (411 bytes)
Table 72 Staff by substantive classification and employment type.csv (416 bytes)
Table 73 Staff by substantive classification and gender.csv (444 bytes)
Table 74 Staff self-identified as having disability by class, gender.csv (439 bytes)
Table 75 Staff self-identified as having culturally & linguistically.csv (496 bytes)
Table 76 Staff self-identified as Indigenous, by substantive class.csv (458 bytes)
Table 77 Salary ranges for staff under the departments EA.csv (761 bytes)
Table 78 Salary ranges for staff under the departments medical.csv (229 bytes)
Table 79 Salary ranges for SES classifications.csv (154 bytes)
Table 80 Employment arrangements.csv (174 bytes)

Part 8. APPENDIX B RESOURCE STATEMENTS AND EXPENSES FOR OUTCOME 1

Table 81 Resource statements 201718.csv (1.3 KiB)
Table 82 Outcome 1 expenses 201718.csv (2.5 KiB)

Part 8. APPENDIX C ENVIRONMENTAL PERFORMANCE

Table 83 Resources use.csv (367 bytes)
Table 84 Waste, resource recovery and pollution.csv (402 bytes)
Table 85 Measures taken to minimise effect on the environment.csv (4.3 KiB)
Table 86 Office energy performance.csv (242 bytes)

Part 8. APPENDIX D—DATA MATCHING

Table 87 Results of discrepancies released for action in 201718.csv (602 bytes)
Table 88 Direct costbenefit summary.csv (159 bytes)