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Contact Centre — Customer requests — Footpath maintenance
This dataset is available on Brisbane City Council’s open data website – data.brisbane.qld.gov.au. The site provides additional features for viewing and interacting with the... -
Customer Calls Categorised
Each interaction is categorised within the Contact Centre Telephony application - Customer Interaction Centre (CIC) at the end of each interaction using what is known as a Wrap-...
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