{"help": "https://data.gov.au/data/api/3/action/help_show?name=datastore_search", "success": true, "result": {"include_total": true, "limit": 100, "records_format": "objects", "resource_id": "60130676-6da6-4df5-b8fc-914bdd72883d", "total_estimation_threshold": null, "records": [{"_id":1,"id":"532191","name":"Talking Eyes Media: Multimedia Social Activism","type":"Online","description":"Ed Kashi, a leading voice in the photojournalism and visual storytelling community, always wanted to disappear as a photographer. Julie Winokur, an accomplished writer and filmmaker, has a penchant for words. Through Talking Eyes Media, a non-profit production company founded by Winokur and Kashi, they dedicate their talents to telling stories that matter. In a media landscape cluttered with negative stories that don't always offer solutions, Julie and Ed have made it their mission to create documentary films, exhibitions, and photo essays that inspire and advocate for change. Watch as Winokur and Kashi discuss their respective artistic journeys, and how their paths eventually led them to Talking Eyes Media.","link":"https://www.linkedin.com/learning/talking-eyes-media-multimedia-social-activism","duration":"0.18","cost":null,"skills":"vps-skills:1:CUFO:1","knowledge":null},{"_id":2,"id":"2806962","name":"Complex Project Tips and Tricks","type":"Online","description":"Project complexity can become critical when remote or multinational teams have to work together without knowing each other. When hidden risk factors associated with interdependent systems and teams are not taken seriously, problems occur that cannot be solved by technology alone. This case study provides a combination of communication problems, multicultural issues, and technology challenges based on a real case study. In addition, it provides valuable lessons that can help teams avoid similar costly results.","link":"https://www.linkedin.com/learning/complex-project-tips-and-tricks","duration":"0.21","cost":null,"skills":"vps-skills:1:STMA:4","knowledge":null},{"_id":3,"id":"2839044","name":"How to Effectively Deliver Criticism","type":"Online","description":"Delivering criticism in the workplace can be difficult. Not everyone is a fan of giving it, nor experienced enough to share it effectively. Here Aimee Bateman, founder of Careercake, shows you how to deliver constructive feedback to your colleagues, build rapport, and, most importantly, ensure criticism is well received. She provides you with tips and tricks to conduct meetings, communicate the problem, and leave a conversation with a productive outcome. This course was created by Careercake, the careers content platform. We are pleased to host this training in our library.","link":"https://www.linkedin.com/learning/how-to-effectively-deliver-criticism","duration":"0.21","cost":null,"skills":"vps-skills:1:DECA:1","knowledge":null},{"_id":4,"id":"2893113","name":"Change Management Tips for Individuals","type":"Online","description":"If there s one thing you can always rely on, it s change. And while change has its many pros and cons, it can be harder to navigate when you re the one having to embrace the change as opposed to initiating it. In this quick course from change management expert Dr. Eric Zackrison, learn how to go with the flow and wield organizational change to your advantage. Gain strategies for how to adapt quickly, tips on what is and isn t in your control, and advice for how to show your bosses that you are a can-do, make-it-happen team player. This course was created by Madecraft. We are pleased to host this training in our library.","link":"https://www.linkedin.com/learning/change-management-tips-for-individuals","duration":"0.25","cost":null,"skills":"vps-skills:1:LANC:1","knowledge":null},{"_id":5,"id":"2824175","name":"Communicating in the Language of Leadership","type":"Online","description":"Leadership is a language of the heart. You want to motivate and inspire, not just talk. In this course, adapted from the podcast How to Be Awesome at Your Job, communications expert and pitch champion Chris Westfall explains how to communicate to achieve connection and results. Chris states that there are three ways that people listen: listening to confirm what they know, listening like a lawyer, and listening to discover something new. He explains how to harness these habits, in combination with 'you' language, to achieve what you want. Plus, learn how to phrase your goals and desires in terms of their impact on others, in order to engage your team in initiatives that affect them. This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.","link":"https://www.linkedin.com/learning/communicating-in-the-language-of-leadership","duration":"0.25","cost":null,"skills":"vps-skills:1:COWI:1","knowledge":null},{"_id":6,"id":"2848321","name":"Difficult Conversations: Talking about Race at Work","type":"Online","description":"People around the world are having difficult conversations about race and justice. But few are talking about how to talk about race. This has left some professionals sitting on the sidelines because they don't know what to say or how to say it. In this course, negotiation and conflict resolution expert Kwame Christian shows how to apply a useful framework to open up an effective dialogue at work and facilitate understanding. Kwame highlights the barriers that make talking about race so challenging. He then shares how to apply a framework that provides a consistent tool for how to have these conversations. Using this framework, you can acknowledge and validate emotions, use curiosity to open up dialogue, and work with others to determine what you're trying to solve. Plus, Kwame shares general tips for talking about race, including how to avoid common pitfalls and talk to your kids about race and society.","link":"https://www.linkedin.com/learning/difficult-conversations-talking-about-race-at-work","duration":"0.26","cost":null,"skills":"vps-skills:1:MADC:1,vps-skills:1:MADC:2,vps-skills:1:MADC:3,vps-skills:1:MADC:4","knowledge":null},{"_id":7,"id":"2894117","name":"Change Management Tips for Leaders","type":"Online","description":"Change can be complicated and nuanced, but the best way to manage it is with simple and straightforward leadership. When you keep your team involved and set realistic expectations, you ll be set up to make your change positive and long lasting. In this quick course from change management expert Dr. Eric Zackrison, learn the five best practices for how to guide your teams and organizations through change. This course was created by Madecraft. We are pleased to host this training in our library.","link":"https://www.linkedin.com/learning/change-management-tips-for-leaders","duration":"0.26","cost":null,"skills":"vps-skills:1:LANC:3","knowledge":null},{"_id":8,"id":"604213","name":"Managing High Potentials","type":"Online","description":"Managing high potentials gives you an opportunity to pave the way for some of your organization's strongest talent. High potentials are employees who are most likely to be promoted to, and succeed in, leadership roles. By strategically helping these professionals to grow and expand their responsibilities, you can have a significant impact on the future or your organization. Leadership expert Sara Canaday helps you understand the mindset and motivations of high potentials so you can meet their expectations and provide them with the appropriate level of support and development.","link":"https://www.linkedin.com/learning/managing-high-potentials","duration":"0.28","cost":null,"skills":"vps-skills:1:REMO:1","knowledge":null},{"_id":9,"id":"2883208","name":"Enhance Productivity in a Hybrid Work Environment","type":"Online","description":"Moving your workday from an office building to the quietest corner of your own home was likely jarring at first'but now, you've found your groove. Maybe you've even grown to like remote work. But with many organizations prepping for a hybrid work environment in which employees split their time between remote and in-person working, you'll likely need to adjust your mindset yet again. In this course, productivity author and Emmy-winning producer Paula Rizzo shows you how. Learn how to revamp your productivity style to help you stay on task when switching between locations. Discover how to rethink your physical spaces so that they are mirrored at home and at work, as well as how to prepare both your regular and home office for productivity whenever you're working there. Plus, learn how to stay one step ahead of productivity challenges, including how to deal with new disruptions at home and in the office.","link":"https://www.linkedin.com/learning/enhance-productivity-in-a-hybrid-work-environment","duration":"0.28","cost":null,"skills":"vps-skills:1:PRDE:1,vps-skills:1:PRDE:2,vps-skills:1:PRDE:3,vps-skills:1:PRDE:4","knowledge":null},{"_id":10,"id":"185320","name":"Developing Resourcefulness","type":"Online","description":"Being able to do more with less is a highly valued skill in any organization, and not just in down times. In this course, Dr. Todd Dewett helps you assess your resourcefulness by first evaluating your professional resources (personal network, expertise, information, and access to finances) and explains how to decide when and how to use them. He also provides advice on developing habits to cultivate resourcefulness, such as asking the right questions and building your network across a broad spectrum. Note: This course was featured in Market Watch, Inc., Fortune, Forbes, and Entrepreneur.","link":"https://www.linkedin.com/learning/developing-resourcefulness","duration":"0.3","cost":null,"skills":"vps-skills:1:REMO:3","knowledge":null},{"_id":11,"id":"2825336","name":"Dealing with Difficult People in Your Office","type":"Online","description":"Difficult people are everywhere, including your office. In this course, adapted from the popular podcast How to Be Awesome at Your Job, psychiatrist Jody Foster offers advice for handling the distinct kinds of difficult people in your workplace. Jody explains how to spot the 10 personality types of difficult people, from narcissists to bean counters. She then lays out some simple rules of engagement, which you can use to make sure everyone knows what is expected in the workplace. Jody also explains how to conduct a self-assessment to make sure you re not the one who may be causing the problems. Plus, get tips for transitioning to a different work environment and having the difficult conversations required to change the one you re in. This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.","link":"https://www.linkedin.com/learning/dealing-with-difficult-people-in-your-office","duration":"0.31","cost":null,"skills":"vps-skills:1:MADC:1","knowledge":null},{"_id":12,"id":"3107148","name":"Enhance Your Productivity with Effective Note-Taking","type":"Online","description":"Productivity coach, author, and Emmy-winning producer Paula Rizzo shares her road-tested processes, systems, tips, and hacks for taking effective notes. Explore how to capture important information, process it effectively, and take action. Discover different ways of taking notes. Differentiate between situations where note-taking is critical and situations where it is not. Learn a simple technique to determine what information is useful, and get best practices for taking notes by hand. Learn strategies for using analog and digital notetaking together to your advantage. Explore some nontraditional note-taking methods, as well as proven techniques for generating great notes. Once you have great notes, then what do you do? There are shortcuts to make sense of your notes faster, so you can spring into action. Discover how take clear and concise notes for others. Learn how to plan ahead and come out of every meeting feeling empowered and ready to get things done.","link":"https://www.linkedin.com/learning/enhance-your-productivity-with-effective-note-taking","duration":"0.31","cost":null,"skills":"vps-skills:1:PRDE:1,vps-skills:1:PRDE:2,vps-skills:1:PRDE:3,vps-skills:1:PRDE:4","knowledge":null},{"_id":13,"id":"2822639","name":"Making Big Goals Achievable","type":"Online","description":"Long-term success is the result of setting big, meaningful goals and breaking them down into small, daily actions. In this course, productive leadership expert Dave Crenshaw shares a proven seven-step process and detailed planning worksheet anyone can use to make goal achievement a part of their daily agenda. Learn how to simplify your process, enlist others to succeed, and map out a schedule for consistent progress. Using Dave s tips, you ll move from just setting goals to achieving them. This course was created by Dave Crenshaw and Invaluable Inc. We are pleased to offer this training in our library.","link":"https://www.linkedin.com/learning/making-big-goals-achievable","duration":"0.31","cost":null,"skills":"vps-skills:1:DECA:1","knowledge":null},{"_id":14,"id":"2836034","name":"Negotiating the Nonnegotiable (Blinkist Summary)","type":"Online","description":"Negotiating the Nonnegotiable by Daniel Shapiro offers insights into a new framework that can be applied to solve stubborn conflicts in both our personal and professional lives. This audio-only summary distills the framework into digestible lessons, emphasizing the importance of the 'tribal mind' while also illustrating how we actively address emotional pain and the role of identity in conflict resolution. Discover the two factors behind conflict, explore the tribes effect, and learn to build better relationships by confronting taboos and myths that charge conflict. Plus, discover how to leverage the SAS system to achieve reconciliation'even in the most intense disagreements. Note: This audiobook summary was produced by Blinkist. We are pleased to host this content in our library.","link":"https://www.linkedin.com/learning/negotiating-the-nonnegotiable-blinkist-summary","duration":"0.33","cost":null,"skills":"vps-skills:1:MADC:1,vps-skills:1:MADC:2,vps-skills:1:MADC:3,vps-skills:1:MADC:4","knowledge":null},{"_id":15,"id":"565364","name":"Managing New Managers","type":"Online","description":"Managing new leaders comes with a unique set of challenges. Even the most outstanding individual contributor can struggle as they unpack their new role and tackle their increased responsibilities. In this course, learn how to support and inspire new leaders as they make this critical transition. Leadership expert Sara Canaday shows how to identify the unique perspectives and challenges of your new managers, set the expectations for their transition, provide coaching and support, and cultivate the right conditions to help them succeed.","link":"https://www.linkedin.com/learning/managing-new-managers","duration":"0.33","cost":null,"skills":"vps-skills:1:WOCO:3","knowledge":null},{"_id":16,"id":"456351","name":"Customer Service: Managing Customer Expectations","type":"Online","description":"Today's customers expect a lot. Customer service expert Jeff Toister helps frontline employees identify where they can manage the expectations of customers to avoid upsetting them down the line. Specifically, how to avoid situations where unreasonable expectations might develop, and how to choose the right language to educate customers and explain potential areas of confusion. Despite your best efforts, customers may still develop inappropriate expectations, so Jeff also suggests tactics to counteract this problem. Finally, he provides tips for implementing the lessons learned in this course into your everyday customer service routine.","link":"https://www.linkedin.com/learning/customer-service-managing-customer-expectations","duration":"0.35","cost":null,"skills":"vps-skills:1:CUFO:1,vps-skills:1:CUFO:2,vps-skills:1:CUFO:3,vps-skills:1:CUFO:4","knowledge":null},{"_id":17,"id":"2869051","name":"What Is Business Analysis?","type":"Online","description":"Is business analysis a profession, a competency, or a research discipline? Would it confuse you if the answer to this question was all three? In this course, Laura Paton provides needed clarity by exploring the components of the profession and the necessary competencies to fulfill a business analysis role. She establishes a comprehensive viewpoint of the breadth of the business analysis profession, then helps you to recognize a core set of competencies required to effectively perform business analysis. She shows you how to make a connection between business analysis and research. Laura concludes by introducing you to the exciting variety of career paths that business analysis has to offer.","link":"https://www.linkedin.com/learning/what-is-business-analysis","duration":"0.35","cost":null,"skills":"vps-skills:1:BUCA:1,vps-skills:1:BUCA:2,vps-skills:1:BUCA:3,vps-skills:1:BUCA:4","knowledge":null},{"_id":18,"id":"2255002","name":"Communicating with Charisma","type":"Online","description":"Join behavior expert Vanessa Van Edwards as she teaches actionable ways to be more charismatic. Vanessa begins by dispelling the myth that one must be born charismatic, and shares how this skill can be learned. Discover where you fall on the charisma scale and explore ways to make people more comfortable. 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As John explains, the more chaotic and dynamic your leadership challenges become, the more you need executive influence to succeed. John shares his executive influence roadmap, using real-world examples from exceptional leaders he s coached, and details tools you can use to generate better outcomes and multiply your positive influence when regular influence techniques are not enough.","link":"https://www.linkedin.com/learning/executive-influence","duration":"0.36","cost":null,"skills":"vps-skills:1:INFP:4,vps-skills:1:RESI:4","knowledge":null},{"_id":20,"id":"737755","name":"Pitching Your Ideas Strategically","type":"Online","description":"So you have a great idea. You want to share it at work. What's the best way to deliver your pitch? In this course, Dr. Todd Dewett shows how to pitch your ideas strategically. He explains how to prepare your presentation, read the room, time your delivery, and address any challenges: competing agendas, resistors, or even a chilly reception. By being able analyze the dynamics of a group of stakeholders'whether it's a team of coworkers, managers, or marketers'you can better tailor your pitch and move your idea forward.","link":"https://www.linkedin.com/learning/pitching-your-ideas-strategically","duration":"0.36","cost":null,"skills":"vps-skills:1:STMA:1,vps-skills:1:STMA:2,vps-skills:1:STMA:3,vps-skills:1:STMA:4","knowledge":null},{"_id":21,"id":"2875044","name":"Speaking Confidently and Effectively","type":"Online","description":"The ability to present yourself and communicate well is crucial in any work environment. In this course, adapted from the podcast How to Be Awesome at Your Job, learn how to build on your presentation skills to gain a competitive advantage in your career. Professional speaker Diane DiResta shares tips and tricks for leveling up your presentations and boosting your executive presence. Learn how to craft your presentations around what s important to the audience to ensure that you're only sharing the most impactful information. Discover how to shift your focus away from yourself to conquer your fear of speaking. Plus, get strategies for ensuring that your body, tone, and words are giving off one consistent message; planning for your worst-case scenario and establishing recovery strategies; handling tough questions; and more. This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.","link":"https://www.linkedin.com/learning/speaking-confidently-and-effectively","duration":"0.36","cost":null,"skills":"vps-skills:1:COWI:1","knowledge":null},{"_id":22,"id":"2839080","name":"Communicate to Influence (Blinkist Summary)","type":"Online","description":"Effective communicators do more than just share facts and charts'they inspire. In this audiobook summary, get techniques for engaging audiences large and small, and discover how to avoid common mistakes that can take even great messages off track. Learn about common strains on communication, how to engage your audience with stories and humor, how to identify what your audience cares about, and more. Each lesson is drawn from Communicate to Influence, Ben and Kelly Decker's 2015 guide to enhancing business communication. Note: This audiobook summary was produced by Blinkist. We are pleased to host this content in our library.","link":"https://www.linkedin.com/learning/communicate-to-influence-blinkist-summary","duration":"0.38","cost":null,"skills":"vps-skills:1:PAOC:1,vps-skills:1:PAOC:2,vps-skills:1:PAOC:3,vps-skills:1:PAOC:4","knowledge":null},{"_id":23,"id":"2806198","name":"Managing Project Stakeholders","type":"Online","description":"Your stakeholders'individuals with a vested interest in your project's results'might not be present in your day-to-day work. But since they ultimately impact your project's outcomes, knowing how to define who your stakeholders are and what they need is integral to your success as a project manager. In this course, learn how to identify stakeholder needs and expectations, both explicit and implicit, and build and sustain stakeholder engagement. Natasha Kasimtseva begins by detailing the measurable benefits related to successful stakeholder management. She then explains how to iteratively identify your own stakeholders; analyze and evaluate stakeholders using both emotional intelligence and data representation tools; and engage in service-based thinking as a leader.","link":"https://www.linkedin.com/learning/managing-project-stakeholders-2","duration":"0.38","cost":null,"skills":"vps-skills:1:STMA:1","knowledge":null},{"_id":24,"id":"2848235","name":"A Manager's Toolkit for Supporting Change","type":"Online","description":"When an organization is making a big change, whether it's a merger or a digital transformation, leaders must pay special attention to ideological and cultural differences to ensure they stick the landing. In this course, learn how to facilitate growth and support your employees as your company makes a cultural or organizational shift. Top business executives such as Lisa Bodell and Ralph Rivera detail how to lift the roadblocks to change by doing away with rules that stifle progress, as well as facilitate your organization's shift to digital. Plus, learn how to effectively prepare for a merger by addressing friction between organizations and doing your due diligence to understand differences in company culture. This course includes videos from: Shane Snow, journalist and cofounder of Contently Michele Gelfand, distinguished university professor at the University of Maryland, College Park Jeanette Horan, former managing director at IBM Lisa Bodell, founder and CEO of futurethink Ralph Rivera, former director of BBC Digital Note: This course was produced by Big Think. We are pleased to host this content in our library.","link":"https://www.linkedin.com/learning/a-manager-s-toolkit-for-supporting-change","duration":"0.38","cost":null,"skills":"vps-skills:1:LANC:1,vps-skills:1:LANC:2,vps-skills:1:LANC:3,vps-skills:1:LANC:4","knowledge":null},{"_id":25,"id":"2881291","name":"Three Tips for Managing Egos and Difficult Emotions","type":"Online","description":"Ego has an impact on relationships and conversations. Find out how to minimize the detrimental effect of your own ego and deal with difficult emotions in this course, adapted from the American Negotiation Institute podcast Negotiate Anything. Derek Gaunt is a negotiations trainer and coach at the Black Swan Group and the author of Ego, Authority, Failure: Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader. Derek teaches how the ego can get in the way during negotiations, how to use labels during negotiating, and how to use tactical empathy. In this short but impactful course he provides simple guidance for not letting your emotions'or your ego'get the best of you during any critical situation This course was created by the American Negotiation Institute. We are pleased to offer this training in our library.","link":"https://www.linkedin.com/learning/three-tips-for-managing-egos-and-difficult-emotions","duration":"0.4","cost":null,"skills":"vps-skills:1:RESI:1,vps-skills:1:MADC:1","knowledge":null},{"_id":26,"id":"175129","name":"Leading and Working in Teams","type":"Online","description":"Organizations thrive, or fail to thrive, based on how well the teams within those organizations work. What does it take to create a high-performing team? Based on her years of research working with teams across different industries, Harvard Business School professor Amy Edmondson reveals how high performance arises when teams are encouraged to take risks, fail, and learn from those small failures, a process she calls 'teaming'. In this course, she outlines what leaders can do to create the right environment for teaming and explains the responsibilities of individual team members to speak up, collaborate, experiment, and reflect.","link":"https://www.linkedin.com/learning/leading-and-working-in-teams","duration":"0.41","cost":null,"skills":"vps-skills:1:MADC:3","knowledge":null},{"_id":27,"id":"2848273","name":"Advocating for Change in Your Organization","type":"Online","description":"Becoming an advocate is not a passive act. Rather, it is a skill that can be learned and improved on with humility, bravery, and dedication. Taking this course is an important first step. Learn how to become an advocate and develop a plan for real and lasting change at any size organization. Dereca Blackmon'CEO of Inclusion Design Group'teaches you how to hone your passion for change into specific and attainable action areas within your company or organization. She explains how to develop an inclusive mindset'the foundation for true diversity and inclusion'and then assess your organization's needs. She helps you connect with fellow champions and collaborators, translate your ideas into a compelling business case, and develop an effective plan to activate real and lasting change.","link":"https://www.linkedin.com/learning/advocating-for-change-in-your-organization","duration":"0.41","cost":null,"skills":"vps-skills:1:LANC:1","knowledge":null},{"_id":28,"id":"2874006","name":"The Five Conversations That Deliver Accountability and Performance","type":"Online","description":"Traditional feedback often fails because it assumes and prescribes. People let their pent-up emotions and judgments take control, and make no effort to understand the context behind problematic behavior. As a result, both parties end up feeling defensive and start to talk past one another. In this course, adapted from the podcast How to Be Awesome at Your Job, Jonathan Raymond shares how to let your curiosity guide conversations and communicate feedback that gets results. Jonathan goes over a simple five-step system to help you kick off a productive conversation about improvement without falling into the feedback trap. Along the way, he shares how to help people come to conclusions themselves and own the changes they make. This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.","link":"https://www.linkedin.com/learning/the-five-conversations-that-deliver-accountability-and-performance","duration":"0.43","cost":null,"skills":"vps-skills:1:DECA:1","knowledge":null},{"_id":29,"id":"2884262","name":"How to Use Negotiation Jiu Jitsu to Resolve Conflicts and Persuade","type":"Online","description":"How do you get out of an unproductive cycle of two parties defending their positions? In this audio-only course, adapted from the Negotiate Anything podcast, Doug Witten teaches what negotiation jiu jitsu is, the three components of negotiation jiu jitsu, and how to use the mediation mindset for your difficult conversations. Doug is a bilingual mediator, arbitrator at BAY Mediation and Arbitration Services, and the author of Mediation Essentials Toolkit: A Practitioner s Survival Guide. Note: This course was created by the American Negotiation Institute. We are pleased to host this training in our library.","link":"https://www.linkedin.com/learning/how-to-use-negotiation-jiu-jitsu-to-resolve-conflicts-and-persuade","duration":"0.43","cost":null,"skills":"vps-skills:1:INFP:1,vps-skills:1:MADC:1","knowledge":null},{"_id":30,"id":"456352","name":"Managing Customer Expectations for Managers","type":"Online","description":"Customer service managers may not be on the front lines, but they can create systems and processes that help ensure that the organization's service promises match what it actually delivers. Customer service expert Jeff Toister helps managers identify what a typical customer expects, where those expectations come from, and where your organization might be vulnerable. He explains how to perform a marketing and communication audit to find out whether your company's messaging matches what it is delivering. Then learn how to use data (such as surveys and product returns) to identify areas where service is routinely falling short. Last, he helps you uncover opportunities to reinforce appropriate expectations with customers, including response time expectations for various service channels (phone, email, and social media).","link":"https://www.linkedin.com/learning/managing-customer-expectations-for-managers","duration":"0.43","cost":null,"skills":"vps-skills:1:STMA:3","knowledge":null},{"_id":31,"id":"2825682","name":"Data-Driven Learning Design","type":"Online","description":"Work skills are starting to have increasingly shorter shelf lives. Consequently, professionals of all stripes need access to high-quality learning and development (L&D) options that equip them with the skills they need to remain competitive. In this course, learn how L&D professionals can leverage the power of data to create learning content that more effectively helps learners upskill. Learn about the data-driven learning design process and how to build a data strategy of your own. Instructor Lori Niles discusses the importance of data analysis on learner behavior prior to solution design. She also details how marketing uses data'and how L&D professionals can apply some of those techniques to increase content consumption. Plus, learn how to make informed decisions when choosing a learning management system, leverage data to have more successful conversations with stakeholders, and start closing learning gaps at your organization.","link":"https://www.linkedin.com/learning/data-driven-learning-design","duration":"0.43","cost":null,"skills":"vps-skills:1:DALI:4","knowledge":null},{"_id":32,"id":"2825333","name":"How to Manage Your Manager","type":"Online","description":"Managing up isn t about flattery or brown-nosing. It s about consciously building a good relationship with your boss: understanding how you both like to work, and then taking adaptive strategies to really work well together. In this course, adapted from the popular podcast How to Be Awesome at Your Job, host Pete Mockaitis interviews Mary Abbajay, president of Careerstone Group, LLC. Mary explains how to how to manage up, understand who your boss is, and adapt to different personality types. Pete and Mary talk about the ego obstacle, surviving a micromanager or toxic boss, providing constructive feedback, and having tough conversations. Plus, learn the tiny, yet powerful, thing you can do to differentiate yourself from 99% of employees. This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.","link":"https://www.linkedin.com/learning/how-to-manage-your-manager","duration":"0.45","cost":null,"skills":"vps-skills:1:PRDE:1,vps-skills:1:PRDE:2,vps-skills:1:PRDE:3,vps-skills:1:PRDE:4","knowledge":null},{"_id":33,"id":"3107153","name":"Managing Introverts","type":"Online","description":"Work environments can be biased against introverts'people who direct their energy and effort internally. Instructor Jenny Blake helps you uncover the ROI of introvert-friendly management. First, Jenny shows you how to distinguish among introversion, extroversion, and ambiversion. She then points out the advantages of being an introvert and how to nurture these advantages in your team members. She walks you through how to plan individual meetings optimally to touch base, build trust, and meet your team member's needs and goals. Jenny covers how to help employees align work activities with their energy levels and how to ensure your employees can share their voice. She also teaches how to structure your gatherings to allow engagement at different levels, as well as how to design recovery activities to help introverted team members avoid burnout. In conclusion, she offers insights on how to help your extroverted colleagues adapt to the work styles of introverts and ambiverts.","link":"https://www.linkedin.com/learning/managing-introverts","duration":"0.45","cost":null,"skills":"vps-skills:1:TEMA:2","knowledge":null},{"_id":34,"id":"2852006","name":"Evaluating and Evolving Your Business Model","type":"Online","description":"Changes in technology, consumer needs, and industry can quickly render your business model obsolete. In this course, get strategies that can help you rethink and evolve your business model to ensure that it remains vital in a fast-changing market. Join a variety of thought leaders'from Harvard Business School historian Nancy Koehn to Shark Tank investor Barbara Corcoran'as they share advice gleaned from their own research and experiences. Learn how to audit your business model, shrink your strategic planning process, grow your business during an economic downturn, and prevent your company from losing its purpose in the impulse to expand. This course includes videos from: Karan Girotra, professor of operations, technology, and innovation at Cornell Tech Andrew McAfee, principal research scientist at MIT Barbara Corcoran, the cofounder of Barbara Corcoran Venture Partners Nancy Koehn, historian at the Harvard Business School Note: This course was produced by Big Think. We are pleased to host this content in our library.","link":"https://www.linkedin.com/learning/evaluating-and-evolving-your-business-model","duration":"0.46","cost":null,"skills":"vps-skills:1:KMBC:1","knowledge":null},{"_id":35,"id":"2825455","name":"Balancing Innovation and Risk","type":"Online","description":"According to Harvard Business Review, organizations with a mix of high- and low-risk innovation activity significantly outperform the competition.* Author and CEO Lisa Bodell guides you through the importance of smart risk-taking in innovation. From evaluating ideas and managing your pipeline to setting metrics that connect to your innovation goals, you ll find practical strategies for risk-taking in your own business. [*Source: https://hbr.org/2012/05/managing-your-innovation-portfolio]","link":"https://www.linkedin.com/learning/balancing-innovation-and-risk","duration":"0.46","cost":null,"skills":"vps-skills:1:KMBC:3","knowledge":null},{"_id":36,"id":"5015864","name":"Performance Management: Conducting Performance Reviews","type":"Online","description":"Performance reviews can have a huge impact on your employee s future. In this short course, the second installment in the Performance Management series, learn how to prepare for and conduct fair, productive, and impactful performance reviews. Dr. Todd Dewett shows managers how to write and deliver effective performance reviews, explaining how to gather feedback, write the formal review, and conduct effective meetings with employees. He also goes over employee performance improvement plans, explaining why they can be necessary, how they differ from an employee review, and how to administer them effectively. Upon wrapping up this course, you ll grasp how to make performance reviews more useful and motivating and less stressful for both you and your employees.","link":"https://www.linkedin.com/learning/performance-management-conducting-performance-reviews","duration":"0.46","cost":null,"skills":"vps-skills:1:WOCO:3,vps-skills:1:DECA:3","knowledge":null},{"_id":37,"id":"2849189","name":"Leading Change in Large, Distributed Organizations","type":"Online","description":"Nurturing talent and communicating effectively is a challenge in organizations of any size. But in large companies, conveying a unified message'particularly when you're navigating a change within your organization'is particularly difficult. In this course, learn how to successfully implement change within an organization by optimizing how you communicate, putting talent first, and uniting disparate teams. Get tips from variety of experts'from Nancy Duarte, the principal at Duarte, Inc., to retired United States Army general Stanley McChrystal'on how to use symbols, stories, and ceremonies as communication devices, as well as how to optimize your communication channels across working groups, business units, and divisions. Plus, explore what a talent-centered organization looks like in practice, as well as how to overcome interdepartmental power dynamics by forming teams to tackle specific content areas and establish buy-in. This course includes videos from: Ram Charan, business advisor, author, and speaker Nancy Duarte, principal at Duarte, Inc. Ralph Rivera, former director of BBC Digital Stanley McChrystal, retired United States Army general Note: This course was produced by Big Think. We are pleased to host this content in our library.","link":"https://www.linkedin.com/learning/leading-change-in-large-distributed-organizations","duration":"0.48","cost":null,"skills":"vps-skills:1:LANC:3","knowledge":null},{"_id":38,"id":"2884171","name":"How to Inspire and Develop Your Direct Reports","type":"Online","description":"What distinguishes a good leader from an ineffective or even harmful leader? We ve probably all worked under different kinds of leaders, from a jaded and apathetic leader who goes through the motions and sucks the life out of an environment, to a great leader who constantly tries to take their team and people to the next level. In this audio-only course adapted from the How to be Awesome at Your Job podcast, Jeremie Kubicek talks about what separates a good leader from a bad one. He details the importance of a leader assessing themselves not just in respect to their team at work, but in five key categories: self, family, team, organization, and community. Jeremie also discusses the Support Challenge Matrix, through which one can measure whether someone under you needs more support or challenge. By the end of this course, it will be clear how good leaders manage to multiply the effect of their leadership many times over. This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.","link":"https://www.linkedin.com/learning/how-to-inspire-and-develop-your-direct-reports","duration":"0.48","cost":null,"skills":"vps-skills:1:TEMA:1","knowledge":null},{"_id":39,"id":"2823137","name":"Improving Your Judgment for Better Decision-Making","type":"Online","description":"Join critical thinking and applied curiosity expert Becki Saltzman as she explains the difference between being judgmental and exercising good judgment. This short course is designed for anyone who would like to improve decision-making ability. Learn about how to identify your default judging style, and how to expand that style and make better decisions. Discover a formula for practicing good judgment in challenging situations, when making decisions about the future, and when interacting with others at work.","link":"https://www.linkedin.com/learning/improving-your-judgment-for-better-decision-making","duration":"0.5","cost":null,"skills":"vps-skills:1:CTPS:1","knowledge":null},{"_id":40,"id":"170776","name":"Getting Things Done","type":"Online","description":"Join world-renowned productivity and time management expert David Allen as he walks you through his five-step process for Getting Things Done. He shows you how to stay on top of your work and avoid feeling buried by it, while carving out space in your life to do more meaningful things. Learn how to capture, clarify, organize, reflect, and engage with tasks that are demanding your attention, and come away with a clear head and a clear focus. Getting Things Done is a registered trademark of the David Allen Company.","link":"https://www.linkedin.com/learning/getting-things-done","duration":"0.5","cost":null,"skills":"vps-skills:1:PRDE:1,vps-skills:1:PRDE:2,vps-skills:1:PRDE:3,vps-skills:1:PRDE:4","knowledge":null},{"_id":41,"id":"578056","name":"Persuading Others","type":"Online","description":"In a workplace that's increasingly connected and less hierarchical, developing your persuasion skills can be one of the most valuable investments you can make. Some people believe persuasion is about manipulation or getting your way, but it's not about tricking anyone or being inauthentic. Instead, persuasion is about making sure your best ideas get a fair hearing. In this course, communications and personal branding expert Dorie Clark helps you cultivate your persuasion skills in order to establish credibility when meeting new people, make it easier for people who know you to say 'yes', and communicate with authority.","link":"https://www.linkedin.com/learning/persuading-others","duration":"0.5","cost":null,"skills":"vps-skills:1:INFP:1","knowledge":null},{"_id":42,"id":"2822371","name":"Setting and Managing Realistic Expectations for Your L&D Program","type":"Online","description":"Learning and development (L&D) success requires setting proper expectations. Stakeholders may have wildly different ideas about the budget, the format, and even the goals of your program and it s important to set the record straight from the start. This course offers tips and techniques that can help you to manage expectations and obtain buy-in for your program. Learn how to answer questions about the costs, measure training success, explain when it s appropriate to use in-house vs. third-party training providers, and quote realistic estimates for the time it takes to develop the training. Dr. Karl Kapp also helps you understand how to accurately report employee engagement and promote methods to create and sustain interest in your L&D program.","link":"https://www.linkedin.com/learning/setting-and-managing-realistic-expectations-for-your-l-d-program","duration":"0.5","cost":null,"skills":"vps-skills:1:KMBC:3","knowledge":null},{"_id":43,"id":"685022","name":"Using Questions to Foster Critical Thinking and Curiosity","type":"Online","description":"The one trait many successful leaders share is their natural curiosity and desire to learn. We are all innately curious'so why is it that some people seem to discover more answers and lead a more empowering life than others? Put simply, they tend to think critically and ask the right questions. In this course, learn how to leverage the power of questions to move your team, leadership, and career to the next level. Join Joshua Miller as he spells out the benefits of getting curious and shares how to empower yourself through questions. Discover social media's role in asking questions, why certain types of questions can lead to dead ends, how to effectively answer questions that are directed at you, and more. So much is missed by not raising your hand, your voice, or your platform. Upon completing this course, you'll have a better understanding of how to use questions to seize opportunities and open doors.","link":"https://www.linkedin.com/learning/using-questions-to-foster-critical-thinking-and-curiosity","duration":"0.51","cost":null,"skills":"vps-skills:1:CTPS:3","knowledge":null},{"_id":44,"id":"2825480","name":"Improving Your Thinking","type":"Online","description":"Our minds default to a certain style of thinking'a style that may actually inhibit us from making the right decisions. In this course, renowned scientist and best-selling author Dr. Michael Shermer shares how to improve the way we think by following a scientific set of steps. Listeners can hear why people think like lawyers, not scientists, and what we can do about it. Dr. Shermer explains common fallacies, techniques for approaching decisions with a skeptical mind, and why the unexplained is not inexplicable. Follow along and learn to unlock a new way of thinking for success. This audio-only course was created by Madecraft. We are pleased to host this content in our library.","link":"https://www.linkedin.com/learning/improving-your-thinking","duration":"0.51","cost":null,"skills":"vps-skills:1:CTPS:1","knowledge":null},{"_id":45,"id":"2814010","name":"Insights from Influencers and Business Leaders","type":"Online","description":"When it comes to getting ahead in your career, a timely piece of advice can make all the difference. In this course, we've gathered some of the best insights from our interviews with top LinkedIn influencers, providing busy professionals with a collection of thoughtful tips for making their career bigger, better, and more purposeful. Learn how to measure engagement and company culture with HotelTonight CEO Sam Shank. Join leadership expert Jim Citrin as he shares how to craft an elevator pitch that explains what you want to do with your career (and why). Discover how to offer helpful feedback on an individual's strengths and weaknesses with tips from noted business journalist Suzy Welch. Each interview contains stand-alone lessons, so you can jump in at any point to start learning.","link":"https://www.linkedin.com/learning/insights-from-influencers-and-business-leaders","duration":"0.51","cost":null,"skills":"vps-skills:1:INFP:1,vps-skills:1:INFP:2,vps-skills:1:INFP:3,vps-skills:1:INFP:4","knowledge":null},{"_id":46,"id":"2833051","name":"Making Key Decisions as a Manager","type":"Online","description":"As a manager, making decisions is a big part of your job. Chances are you didn t become a manager because you make bad decisions. But while some decisions are easy, cut-and-dry choices, other decisions demand significant consideration, strategy, and more buy-in from other stakeholders. How do you differentiate the important, key decisions from the others? In this course, management expert Kevin Eikenberry shows how your approach to decision-making affects the results you deliver and impacts a wide array of people and processes. Kevin highlights several types of decision-making approaches, important things to consider when making key decisions, and how to best implement the decisions and communicate your choices to all the necessary parties. By the end of this course, you ll have a tool kit to help give you more confidence in your decisions, create better results for your organization and team, and improve your chances for success.","link":"https://www.linkedin.com/learning/making-key-decisions-as-a-manager","duration":"0.51","cost":null,"skills":"vps-skills:1:PAOC:3","knowledge":null},{"_id":47,"id":"3129468","name":"PowerPoint Quick Tips","type":"Online","description":"Enhance your PowerPoint abilities'and get on-the-spot solutions to common questions'with this collection of quick, bite-sized tutorials. Each video is self-contained and about one to two minutes in length, making it easy for you to squeeze in a few learning opportunities throughout your workday. Instructors Jess Stratton, Garrick Chow, and Nick Brazzi share tips and tricks that can help you work smarter with this popular presentation platform. Learn how to add a watermark to slides, turn your presentation into a video, add transitions and animations, create PowerPoint templates, and much more.","link":"https://www.linkedin.com/learning/powerpoint-quick-tips-2021","duration":"0.53","cost":null,"skills":"vps-skills:1:DATL:1,vps-skills:1:DATL:2,vps-skills:1:DATL:3,vps-skills:1:DATL:4","knowledge":null},{"_id":48,"id":"2804660","name":"Learn Emotional Intelligence, the Key Determiner of Success","type":"Online","description":"Explore the four domains of emotional intelligence'self-awareness, self-management, social awareness, and relationship management'as defined by psychologist and author Daniel Goleman. The domains build on one another, starting with a greater awareness of self and others, and ending with the management of relationships that are critical to your personal and professional life. Learn how to become more mindful of your strengths, limitations, and the values that define them; explore ways to create space between yourself, your thoughts, and your emotions; develop awareness of how people see the world differently based on individual preferences, as well as social and environmental factors; and use awareness of self and others to work toward collaboration, innovation, and mutually beneficial relationships. This course includes videos from: Daniel Goleman, psychologist, lecturer, and science journalist Amy Cuddy, social psychologist and associate professor at Harvard Business School Susan David, psychologist at Harvard Medical School and cofounder of the Institute of Coaching Alan Alda, Emmy-winning actor, writer, and director Angie McArthur, CEO of Professional Thinking Partners Note: This course was produced by Big Think. We are pleased to host this content in our library.","link":"https://www.linkedin.com/learning/learn-emotional-intelligence-the-key-determiner-of-success","duration":"0.53","cost":null,"skills":"vps-skills:1:RESI:1","knowledge":null},{"_id":49,"id":"784279","name":"Creating Positive Conversations with Challenging Customers","type":"Online","description":"What do you do when faced with a customer who's fuming over a delay, cancellation, or objection to a policy? How can you adequately address their issue when your interaction starts off on such a sour note? In this course, Myra Golden shares approaches that can help you reframe such conversations, and use your words and actions to put a positive slant on an otherwise negative situation. Learn how to use empathy and pacing to foster a sense of connection with customers. Discover the words and phrases to avoid in customer service, how to use partnership language to leave people feeling heard and satisfied, and how to properly apologize. Plus, learn how to approach real-world situations, such as billing issues.","link":"https://www.linkedin.com/learning/creating-positive-conversations-with-challenging-customers","duration":"0.55","cost":null,"skills":"vps-skills:1:STMA:3","knowledge":null},{"_id":50,"id":"713373","name":"Coaching Skills for Leaders and Managers","type":"Online","description":"Leaders who provide targeted, ongoing coaching to their employees can strengthen their team and add value to their organization. In this course, leadership expert Sara Canaday shares the differences between managing, training, and coaching, and provides managers with coaching models and skills to support the development and growth of their employees. Sara presents the business case for coaching, explores common coaching challenges, and explains how to provide feedback and set goals.","link":"https://www.linkedin.com/learning/coaching-skills-for-leaders-and-managers","duration":"0.56","cost":null,"skills":"vps-skills:1:DECA:3","knowledge":null},{"_id":51,"id":"2825695","name":"Creating a Communications Strategy","type":"Online","description":"A communications strategy is the backbone of any good marketing or communications program. It provides a focus, with a clear goal and roadmap for how to best get your message to your target audience, and ensures that your messages are memorable and move people to action. Learning how to craft a communications strategy can help you to be a masterful communicator. In this course, discover ways to identify your audience, build a communications strategy, measure your results, and adjust to feedback. Find out how to break through the noise and connect with your audience clearly reliably and how to respond with consistency when crisis hits.","link":"https://www.linkedin.com/learning/creating-a-communications-strategy","duration":"0.56","cost":null,"skills":"vps-skills:1:COWI:3","knowledge":null},{"_id":52,"id":"2848236","name":"Decision-Making Strategies for Optimal Team Performance: A Primer for Team Leaders","type":"Online","description":"Are you making the best decisions for your business? Are your employees? This concise course collects lessons designed to help leaders optimize the performance of their teams by focusing on their ability to generate high-quality decisions. Journalist and author Stephen Dubner talks about ways to create a culture of innovation that favors genuinely good ideas over merely loud or popular ones. Harvard Business School professor Robert S. Kaplan teaches you how to assess a situation and adapt your management style to maximize results. CEO of Red Hat Jim Whitehurst teaches leaders how to use culture and communication strategy to create an inclusive environment that facilitates shared decision-making, and also explores how open, participatory organizations can use culture to drive group decision-making. Finally, professional poker player and decision strategist Annie Duke shows how to use outcome-blind analysis to evaluate the quality of your decisions. Note: This course was produced by Big Think. We are pleased to host this content in our library.","link":"https://www.linkedin.com/learning/decision-making-strategies-for-optimal-team-performance-a-primer-for-team-leaders","duration":"0.56","cost":null,"skills":"vps-skills:1:CTPS:3","knowledge":null},{"_id":53,"id":"2824374","name":"How Leaders Can Motivate Others by Creating Meaning","type":"Online","description":"Up to 70 percent of today's workforce is disengaged. Perks, promotions, or pay can temporarily re-engage employees, but it's meaning that does it on a consistent basis. Meaning is proven to unlock the deepest level of engagement, as well as the peak performance that goes with it. This course teaches leaders how to motivate their teams by creating meaning. Best-selling author and speaker Scott Mautz describes the six markers of meaning'the conditions leaders can foster to create meaning in and at work'and practical ways to implement them. Learn how to define a shared purpose, provide opportunities for growth, create a learning environment, grant autonomy, and more. These actionable techniques are key to making work matter and enhancing the personal growth and fulfillment of all your staff.","link":"https://www.linkedin.com/learning/how-leaders-can-motivate-others-by-creating-meaning","duration":"0.58","cost":null,"skills":"vps-skills:1:WOCO:3","knowledge":null},{"_id":54,"id":"2822675","name":"Goal Setting for Business Impact","type":"Online","description":"Whether we want to or not, we spend a lot of time of our lives at work or thinking about work. So why do we so often feel like we re not making a meaningful impact? As chartered psychologist Gemma Leigh Roberts shows, it s easy to forget the bigger picture when setting goals by focusing on tasks rather than achieving results. In this course, Gemma explains how to apply the techniques required to set goals aligned with business strategy to achieve tangible, measurable outcomes that drive the business forward. As Gemma shows, rethinking how you set goals, and focusing on results that actually matter, are key steps in making an impact and finding meaning in your work.","link":"https://www.linkedin.com/learning/goal-setting-for-business-impact","duration":"0.58","cost":null,"skills":"vps-skills:1:BUCA:2","knowledge":null},{"_id":55,"id":"5022330","name":"People Analytics","type":"Online","description":"Data now fuels decision-making in nearly every field, and HR is no different. By harnessing the power of data, organizations can better understand what keeps people happy at work, how to boost productivity, which employees will likely be successful, and more. This is what people analytics is all about. In this course, join industry analyst Josh Bersin as he dives into this exciting and fast-growing area of business and HR. Josh lays out what people analytics is; how it stacks up against AI, machine learning, and big data; and how companies can start using data to solve their problems. He also shares a variety of best practices for assembling your team, picking tools and platforms, gathering data ethically, and more.","link":"https://www.linkedin.com/learning/people-analytics","duration":"0.58","cost":null,"skills":"vps-skills:1:REMO:4","knowledge":null},{"_id":56,"id":"2819025","name":"Communicating to Drive People to Take Action","type":"Online","description":"Deciding to champion an important initiative, a great cause, or a new idea is only half the battle. To get results, you need to inspire other people to take action. Luckily, persuasion is a skill you can learn. All it takes is the right preparation and approach. In this course, you can develop the mindset and skillset to drive results'for yourself, for your company, and for the people who can be positively impacted by your ideas. Discover how to connect with your audiences and speak to the conversation going on in their heads, and to frame your big asks so that people are eager to say yes. Professional speaker and coach Alexia Vernon teaches a simple and effective process to make heart-centered, high-impact persuasive communication your new norm.","link":"https://www.linkedin.com/learning/communicating-to-drive-people-to-take-action","duration":"0.58","cost":null,"skills":"vps-skills:1:RESI:3,vps-skills:1:COWI:1","knowledge":null},{"_id":57,"id":"2822676","name":"Leading Culture Change in Your Team","type":"Online","description":"Erin Shrimpton'business psychologist, coach, and expert in organizational behavior'helps you change the workplace experience on your team for the better. Erin first defines organizational culture and shows how you can put all of organizational culture into perspective to work on improving experiences. People are more likely to get behind change when they're the ones driving it. Erin teaches you about participatory action and how to start your culture change plan. Then, Erin walks you through a five-step plan designed to help you make culture changes that stick. Learn how to define a shared vision, analyze data to diagnose the aspects of culture you're trying to change, set up culture squads to create solutions to the issues you've identified, and more. Plus, Erin shares some thoughts on why culture change initiatives at the team level are such meaningful work.","link":"https://www.linkedin.com/learning/leading-culture-change-in-your-team","duration":"0.6","cost":null,"skills":"vps-skills:1:LANC:3","knowledge":null},{"_id":58,"id":"2875262","name":"Mindful Stress Management","type":"Online","description":"Get a new approach to managing your relationship with on-the-job pressure with the power of mindfulness. Mindfulness strengthens your ability to deal with job-related tensions that can negatively impact your physical, mental, and emotional well-being. In this course, get strategies that can help you identify what causes you to feel pressure, how it gets expressed in your body, and how you can mitigate its negative effects. Discover techniques that can help you control your reactions and walk away from your life s stressors. Cultivate a healthier relationship to anxiety by learning how to clear your mind and body from its manifestation. Plus, find out how to avoid the chronic strain of rumination and integrate meditation into your life as a habit. This course was created by Chill Anywhere. We are pleased to host this training in our library.","link":"https://www.linkedin.com/learning/mindful-stress-management","duration":"0.6","cost":null,"skills":"vps-skills:1:TEMA:1","knowledge":null},{"_id":59,"id":"2972405","name":"Decision-Making in High-Stress Situations","type":"Online","description":"By changing how we think about making decisions under pressure, we can remain effective leaders, even during times of crisis. In this course, Becki Saltzman shares how to leverage stress to your advantage, getting the pressure to work for you instead of against you when you need to think of options and determine what to do. She explains how to uncover hidden options, consider potential outcomes, and move forward with making a decision. Find out how to calculate costs, avoid the pitfalls of consensus-driven decisions, and successfully make strong judgment calls. Ultimately, she helps you to prevent stress from becoming the enemy of good decisions.","link":"https://www.linkedin.com/learning/decision-making-in-high-stress-situations","duration":"0.6","cost":null,"skills":"vps-skills:1:CTPS:3","knowledge":null},{"_id":60,"id":"3129466","name":"Measuring Business Performance","type":"Online","description":"All companies are looking for that perfect metric, the one data point that will tell them everything they need to be successful. Measuring errors abound, but developing better metrics can be difficult. In this course, ASU instructor Eddie Davila walks you through how to create metrics that work well for your company. Eddie explains why it is important to measure performance and what some of the most common errors are in measuring your own company s performance. He goes over what makes a good metric, how to evaluate your current measurement system to see if it aligns with your organization goals and how you can develop and test a system of measurement from scratch. Eddie also covers the importance of data visualization tools, such as dashboards and infographics.","link":"https://www.linkedin.com/learning/measuring-business-performance-2021","duration":"0.61","cost":null,"skills":"vps-skills:1:KMBC:3","knowledge":null},{"_id":61,"id":"737763","name":"Prioritizing Your Tasks","type":"Online","description":"Learn to prioritize your tasks efficiently and consistently. This short course from productivity expert Dave Crenshaw shows how to schedule your time in relation to what's most important and what will have the most significant impact on your work. Dave begins the course with an overview of his time value prioritization (TVP) philosophy. Next, he lays out a six-step process for determining how urgent a task is, how great an effect it will have, and whether it should be delegated to a colleague or automated through technology. Dave concludes the course with two quick walk-through examples, showing the TVP method in action. Using this innovative framework, you can get more done, more efficiently, while increasing the value of your time and saving more of it for the things you love.","link":"https://www.linkedin.com/learning/prioritizing-your-tasks","duration":"0.61","cost":null,"skills":"vps-skills:1:PRDE:1,vps-skills:1:PRDE:2,vps-skills:1:PRDE:3,vps-skills:1:PRDE:4","knowledge":null},{"_id":62,"id":"534584","name":"Communicating with Empathy","type":"Online","description":"When you seek to understand the perspective of another person, you are practicing empathy. When empathetic communication is encouraged at work, individuals feel more comfortable speaking openly, they feel like they matter, and they feel safe. That's why empathy at work is crucial to company-wide success. In this course, communication expert Sharon Steed explains the principles of empathetic communication and shares specific strategies to help improve your approach to difficult conversations. Get ready to learn how to converse empathetically to improve your one-on-one conversations and team interactions.","link":"https://www.linkedin.com/learning/communicating-with-empathy","duration":"0.61","cost":null,"skills":"vps-skills:1:RESI:1,vps-skills:1:COWI:1","knowledge":null},{"_id":63,"id":"2823321","name":"Communicating with Transparency","type":"Online","description":"As trust in corporations, governments, and other institutions declines, consumers and employees are demanding more open and honest communication. Lead the charge within your organization: Learn how to communicate with transparency in order to earn back trust and build deeper, lasting connections with the people that matter to your business. Transformation consultant Mory Fontanez makes a compelling case for transparency, drawing from case studies that show its impact in action. Then she explains how to cultivate transparency, communicate your purpose, and express your message with authenticity. Plus, learn how to develop a crisis response plan so your communication doesn t suffer in a difficult situation'and respond to criticism when your audience doesn t agree with your take. In the final chapter, see how it all comes together in a transparency action plan, which will help you communicate more consistently and effectively in any scenario.","link":"https://www.linkedin.com/learning/communicating-with-transparency","duration":"0.61","cost":null,"skills":"vps-skills:1:COWI:2","knowledge":null},{"_id":64,"id":"588040","name":"IoT Foundations: Fundamentals","type":"Online","description":"The Internet of Things (IoT) is more than just smart or connected devices. In this course, learn what IoT is, and how it works from a technical standpoint. Bruce Sinclair provides a broad overview of IoT, explaining each of its main components. He also goes into the software-defined product'the digital twin of the physical product'as well as the hardware-defined product, explaining how sensors and embedded systems help to gather data. Plus, he dives into the network fabric, and explains what external systems are and why it's important to consider them when designing an IoT product.","link":"https://www.linkedin.com/learning/iot-foundations-fundamentals","duration":"0.63","cost":null,"skills":"vps-skills:1:DATL:1","knowledge":null},{"_id":65,"id":"2822677","name":"Leading and Motivating People with Different Personalities","type":"Online","description":"A person's thoughts, feelings, and actions, taken together, form a pattern psychologists call 'personality'. As a leader, you deal with so many personalities daily. To be an effective leader, you need to know how to motivate, lead, and persuade these diverse personalities. In this course, instructor Kwame Christian'business lawyer, Director of the American Negotiation Institute, and host of the Negotiate Anything podcast' steps through how to gain the skills you need to lead and motivate anyone on your team. Kwame explains how understanding personality and motivation can help you lead and manage. He goes over ways you can successfully influence and lead individuals with recognized personality traits. Kwame goes in-depth on how you can motivate people with different personal motivations. He concludes with a discussion on how combining personality and motivation gives you the leverage to create new and better results with your team.","link":"https://www.linkedin.com/learning/leading-and-motivating-people-with-different-personalities","duration":"0.65","cost":null,"skills":"vps-skills:1:WOCO:3","knowledge":null},{"_id":66,"id":"2854002","name":"Advanced Lead Generation","type":"Online","description":"Join instructor Matt Heinz as he shows you how to hit your business goals with practical strategies designed to elevate the impact, sophistication, and results from demand generation programs. First, Matt covers tactics for developing goals and objectives, including a funnel model, as well as risk factors and pivot points. He then goes over how to define your target audience and understand what steps your prospects go through to evaluate, justify, and confirm purchase decisions. Matt demonstrates the steps to develop a campaign, including how to drive precise messages and offers throughout your demand generation programs. Once you ve developed a campaign, you must execute the plan and follow up. Matt outlines playbook elements that you can introduce to your sales organization to increase efficiency and consistency in executing campaign plans, and then steps through how to support greater lead conversion by your sales teams.","link":"https://www.linkedin.com/learning/advanced-lead-generation","duration":"0.65","cost":null,"skills":"vps-skills:1:STMA:4","knowledge":null},{"_id":67,"id":"2281181","name":"The Power of Lists to Get Stuff Done","type":"Online","description":"Best-selling author Paula Rizzo is so passionate about list making that she wrote two books on the topic: Listful Thinking and Listful Living. In this course, join Paula as she breaks down what makes lists so powerful, as well as how to use them to accomplish your goals. Explore the different types of lists you can make'from business to-do lists to gratitude lists'so you can pinpoint which ones suit you and your goals best. Get best practices for maximizing your lists, including how to create lists consistently and determine whether to opt for a digital or paper format. Learn how to identify your preferred productivity style, so you can lean into it to get more things done. Plus, get tips for beating procrastination and outsourcing items on your to-do list.","link":"https://www.linkedin.com/learning/the-power-of-lists-to-get-stuff-done","duration":"0.65","cost":null,"skills":"vps-skills:1:PRDE:1,vps-skills:1:PRDE:2,vps-skills:1:PRDE:3,vps-skills:1:PRDE:4","knowledge":null},{"_id":68,"id":"2823578","name":"Manager as Coach","type":"Online","description":"Managing a team, particularly a team of people from different backgrounds, generations, and cultures, is challenging enough. But in a situation like a global pandemic, the rate of change in workplaces is unlike anything seen before, and leaders and managers need to deal with challenges they ve never dealt with previously. The entire structures of teams and organizations are constantly changing, yet managers are still expected to perform at a high level. In this course, chartered psychologist Gemma Leigh Roberts provides coaching techniques to help your team focus on performance and productivity in a constantly changing environment. She explains different coaching models to help teams set and reach performance goals, provides tips for coaching across cultures and generations, and recommends practices you can use to build your coaching skills.","link":"https://www.linkedin.com/learning/manager-as-coach","duration":"0.65","cost":null,"skills":"vps-skills:1:WOCO:4","knowledge":null},{"_id":69,"id":"2975165","name":"Communicating through Disagreement","type":"Online","description":"For most people, the idea of having a conversation with someone you strongly disagree with is uncomfortable. In this course, public intellectual and professor Michael Shermer gives viewers a toolkit to approach having even the most difficult conversations. Learn the rules for engagement and find out how to improve your listening skills. Michael also provides a set of questions that you can ask to help improve understanding'and offers tips taken from the tactics of hostage negotiators. By the end of this course, you will be equipped with tools for more effective communication and be well prepared to handle even the strongest of disagreements. This course was created by Madecraft. We are pleased to host this training in our library.","link":"https://www.linkedin.com/learning/communicating-through-disagreement","duration":"0.65","cost":null,"skills":"vps-skills:1:RESI:1,vps-skills:1:RESI:2,vps-skills:1:RESI:3,vps-skills:1:RESI:4","knowledge":null},{"_id":70,"id":"2885093","name":"Mistakes to Avoid When Resolving Conflict","type":"Online","description":"Conflict is inevitable. When it's time to resolve conflicts, you need to be equipped with the best tools and tactics. In this course, conflict expert Lynne Hurdle shows you how to avoid common mistakes when resolving conflict. Lynne shares ways listening can be difficult and explains how to listen effectively. She goes over how to avoid judgement and respond appropriately, then concludes with ways to overcome common obstacles and resolve conflicts. This course was created by Madecraft. We are pleased to host this training in our library.","link":"https://www.linkedin.com/learning/mistakes-to-avoid-when-resolving-conflict","duration":"0.65","cost":null,"skills":"vps-skills:1:RESI:1","knowledge":null},{"_id":71,"id":"2823041","name":"Communicating Change in an Enterprise-Wide Transformation","type":"Online","description":"Successfully implementing enterprise-wide change requires effort, and having stakeholder buy-in can make a big difference in the outcome. The first step in a successful transformation is effectively communicating the change. From timing to messaging, communicating with intention is essential. Author Sheila Virani walks through the steps of creating a change communication plan designed to increase stakeholder buy-in and promote successful transformation. Learn about how to narrow down the message to four words that resonate with stakeholders, and discover three of the most common communication mistakes. Learn about how to write and track a communication plan, identify and get to know stakeholders, and why timing is a critical component.","link":"https://www.linkedin.com/learning/communicating-change-in-an-enterprise-wide-transformation","duration":"0.65","cost":null,"skills":"vps-skills:1:LANC:3","knowledge":null},{"_id":72,"id":"2835086","name":"Gender in Negotiation","type":"Online","description":"Have you wondered how gender identity might impact how you negotiate or how to make negotiations more neutral? In this course, instructor Carolyn Goerner discusses the role of gender in negotiation and how to shape the negotiation context. Carolyn identifies common stereotypes and explains that calling attention to stereotypes can lessen their power. She describes the myth of the double bind, then helps you define negotiation situations. Carolyn goes over how collaboration, preparation, and goal setting play a role in negotiation. She covers ways to manage emotion, show empathy, and build relationships while negotiating. After talking about how training and practice help you develop negotiating skills, Carolyn concludes by showing you how you can promote equality in future negotiations.","link":"https://www.linkedin.com/learning/gender-in-negotiation","duration":"0.66","cost":null,"skills":"vps-skills:1:INFP:2","knowledge":null},{"_id":73,"id":"2366890","name":"Be Successful Your Own Way: Personal Success Systems","type":"Online","description":"We all understand the value and necessity of processes in business, but did you know you can create processes that will be just as valuable to your career and daily life? In this course, Dave Crenshaw offers a powerful guide for anyone who wants a systematic way to improve their productivity. Dave explains how customized unique habits help you find your own pathway. He stresses the importance of knowing your motivation, as aiming for a specific result can help drive you forward. Dave steps through a two-week test to try out the success system you build, then shows you how to fine-tune the system and explains when it might be time to get a new system. He concludes with a discussion of ways to hold yourself accountable to your own unique success system. This course was created by Dave Crenshaw and Invaluable Inc. We are pleased to offer this training in our library.","link":"https://www.linkedin.com/learning/be-successful-your-own-way-personal-success-systems","duration":"0.66","cost":null,"skills":"vps-skills:1:WOCO:2","knowledge":null},{"_id":74,"id":"2825739","name":"Writing and Delivering Speeches","type":"Online","description":"Great orators make speaking to large crowds look easy. But the ability to craft and deliver a great speech isn't a talent possessed only by a select few. With the right preparation, anyone can deliver a speech worthy of a standing ovation. In this course, Duke University professor Dr. Daisy Lovelace shows you how, sharing tips for writing and delivering the perfect speech for a variety of occasions. Daisy highlights the key differences between speeches and presentations. She goes over how to tailor your speech to your target audience and set yourself up for success by confirming key logistical details. And since more and more meetings and events are going remote, Daisy discusses how to stage and deliver a compelling virtual speech. She then provides guidance on writing speeches with different purposes, such as speeches that are primarily informative or persuasive, speeches designed to honor a person or team for their accomplishments, and award acceptance speeches.","link":"https://www.linkedin.com/learning/writing-and-delivering-speeches","duration":"0.66","cost":null,"skills":"vps-skills:1:INFP:1,vps-skills:1:INFP:2,vps-skills:1:INFP:3,vps-skills:1:INFP:4","knowledge":null},{"_id":75,"id":"2831006","name":"International Business Foundations","type":"Online","description":"The most common mistake in expanding business ventures overseas is the lack of an organized plan. This course'with global leadership expert Kyle Hagerty'provides the core foundations needed to create a customized overseas expansion plan. Each lesson is complete with real-world examples to highlight how you can make the most of your overseas growth. Learn how to decide if international presence is right for your business'and where in the world you should set up. Find out how to improve your chances of success by researching market conditions and your competition, and create a strategy for sales and marketing to an international clientele. Discover how to build the right team abroad and navigate cross-cultural communication issues. Finally, learn how to create an international business plan and deal with unexpected challenges as you put your plan into practice.","link":"https://www.linkedin.com/learning/international-business-foundations","duration":"0.66","cost":null,"skills":"vps-skills:1:BUCA:2","knowledge":null},{"_id":76,"id":"2848327","name":"The 45-Minute Business Plan","type":"Online","description":"If you want to succeed as an entrepreneur, you can t just dive right in. You need a plan! In this course, learn how to create a simple and effective business plan you can take to investors, share with cofounders, or just start executing. Discover how to design every part of your business step by step, including how to calculate the startup costs of your new business, plan and predict the cash flow, and determine your business s mission and goals. Upon wrapping up this course, you'll have the knowledge you need to build a bulletproof business plan in less than an hour. This course was created by WealthFit. We are pleased to host this content in our library.","link":"https://www.linkedin.com/learning/the-45-minute-business-plan","duration":"0.66","cost":null,"skills":"vps-skills:1:KMBC:2","knowledge":null},{"_id":77,"id":"743145","name":"Reputation Risk Management","type":"Online","description":"Social media has democratized public commentary. Nearly every consumer'from your company's most ardent fan to your biggest critic'has a chance to be heard. And the reverberations from one little comment made by a disgruntled customer can do big damage to your company's reputation. In this course, Lida Citron dives into the topic of reputation risk management, equipping you with approaches that can help you successfully manage your brand's reputation. Lida goes over the basics of reputation risk management, explaining what it is and why it matters. She shows how to create, activate, and assess an incident response plan that can help you tackle a reputation crisis head-on. Plus, she shares case studies that lend a real-world context to the concepts covered in this course.","link":"https://www.linkedin.com/learning/reputation-risk-management","duration":"0.68","cost":null,"skills":"vps-skills:1:KMBC:3","knowledge":null},{"_id":78,"id":"636109","name":"Thriving @ Work: Leveraging the Connection between Well-Being and Productivity","type":"Online","description":"Live a life filled with less stress, greater well-being, and enhanced productivity by learning how to make transformational changes. Continue your Thrive journey and discover how to go from coping and surviving to actually thriving. In this course, Arianna Huffington and Joey Hubbard'the director of trainings at Thrive Global'discuss how well-being can contribute to your productivity and success at work. Note: This course was featured in Market Watch, Inc., Fortune, Forbes, and Entrepreneur.","link":"https://www.linkedin.com/learning/thriving-work-leveraging-the-connection-between-well-being-and-productivity","duration":"0.68","cost":null,"skills":"vps-skills:1:WOCO:3","knowledge":null},{"_id":79,"id":"2833082","name":"The 10 Essentials of Influence and Persuasion","type":"Online","description":"In today's fast paced, constantly changing workplace, so much of our success comes down to our ability to influence colleagues, persuade co-workers, and get clients and customers to say yes to our ideas, proposals, and requests. But how can you become a more effective persuader? In this course, international best-selling author and persuasion researcher Steve Martin offers up ten proven ways to ethically and practically improve your ability to influence and persuade others at work, at home, and online. Join Steve as he shares his valuable information and action-orientated insights to help you develop and maximize your powers of influence and persuasion and get ready to hear more of the word \"yes.\"","link":"https://www.linkedin.com/learning/the-10-essentials-of-influence-and-persuasion","duration":"0.68","cost":null,"skills":"vps-skills:1:INFP:1,vps-skills:1:INFP:2,vps-skills:1:INFP:3,vps-skills:1:INFP:4","knowledge":null},{"_id":80,"id":"148625","name":"Influencing Others","type":"Online","description":"Ever had trouble persuading someone to do something, even if it was in their best interest? Sometimes people don't budge, but thankfully you have more than rewards and penalties at your disposal. Join John Ullmen, PhD, as he explains how to influence others when you're at the 'pivot point of influence', by applying 18 scientifically confirmed methods. Whether you're influencing at work or at home, you can learn what the best influencers do before they influence, and see how to choose the best steps for your situation, and have people want to be influenced by you.","link":"https://www.linkedin.com/learning/influencing-others","duration":"0.68","cost":null,"skills":"vps-skills:1:INFP:1,vps-skills:1:INFP:2,vps-skills:1:INFP:3,vps-skills:1:INFP:4","knowledge":null},{"_id":81,"id":"2972406","name":"Creating Winning Teams","type":"Online","description":"In today's workplace, teams matter more than ever. If you can build an effective team, you can accomplish more than you ever could with the strongest individual contributors. In this course, Britt Andreatta, PhD, shares how to build a team that will take your organization to new heights. Learn how coordination, cooperation, and collaboration are the building blocks of teamwork styles. Britt then shares the critical factors of team building, and explains how to implement belonging, trust, and purpose on your team. Finally, explore a model to understand and measure success on your in-person and remote teams. This course was created by Madecraft. We are pleased to host this training in our library.","link":"https://www.linkedin.com/learning/creating-winning-teams","duration":"0.7","cost":null,"skills":"vps-skills:1:TEMA:3","knowledge":null},{"_id":82,"id":"365217","name":"Managing To-Do Lists","type":"Online","description":"Discover top techniques for tracking to-dos on paper as well as apps for effectively managing your digital to-do lists. Organization expert Suzanna Kaye explains how to approach to-do lists and prioritize items using various proven techniques. She then explores the top five apps for digital to-do list management, exploring their strengths, weaknesses, and functionality.","link":"https://www.linkedin.com/learning/managing-to-do-lists","duration":"0.7","cost":null,"skills":"vps-skills:1:PRDE:1","knowledge":null},{"_id":83,"id":"2823568","name":"How to Turn Your Entrepreneur Journey into a Successful Keynote Talk","type":"Online","description":"In order to become a professional speaker, you don t need a special formula, years of research, or an advanced degree. To be a professional speaker, you just need a compelling story. Entrepreneurs are uniquely equipped with captivating stories of their startup journey'which makes them the perfect fit for professional speakers. In this course, learn how to take the story of your entrepreneurial endeavor and turn it into a keynote speech that will make an impact and an income. Jess Ekstrom'founder of Headbands of Hope and inspirational speaker'explains how to hone your message, structure your talk, and start selling your services as a professional speaker. She helps you uncover the unique aspects of your journey and position yourself so that your story can help and inspire others.","link":"https://www.linkedin.com/learning/how-to-turn-your-entrepreneur-journey-into-a-successful-keynote-talk","duration":"0.7","cost":null,"skills":"vps-skills:1:DALI:1","knowledge":null},{"_id":84,"id":"630599","name":"Customer Service: Serving Internal Customers","type":"Online","description":"There are many similarities between internal and external customer service'both require helpfulness, empathy, and resourcefulness. What distinguishes internal customer service is that it primarily involves serving coworkers at your company. Companies today recognize that outstanding internal customer service helps employees work more productively and ultimately do a better job serving their external customers. In this course, learn skills and techniques for providing outstanding internal customer service to colleagues within your organization. Jeff Toister shares how to build positive workplace relationships, communicate effectively, and serve coworkers who can be difficult to work with. He also provides techniques for managing'and exceeding'expectations for internal service, and solving problems quickly and effectively.","link":"https://www.linkedin.com/learning/customer-service-serving-internal-customers","duration":"0.71","cost":null,"skills":"vps-skills:1:STMA:1","knowledge":null},{"_id":85,"id":"758620","name":"Persuasive Coaching","type":"Online","description":"Coaching is quickly replacing the performance review in most forward-thinking companies. Persuasive coaching teaches you how to incorporate basic psychological concepts throughout the coaching process to ensure a better, more effective coaching relationship. In this course you can learn core coaching skills, review the coaching process, and understand the psychology of persuasion. Instructor Brian Ahern provides tips to build relationships, enhance trust with your employees, and use feedback and accountability measure to enforce positive behavior changes. Case studies peppered throughout the course show you how to apply those skills in the coaching process.","link":"https://www.linkedin.com/learning/persuasive-coaching","duration":"0.71","cost":null,"skills":"vps-skills:1:INFP:3","knowledge":null},{"_id":86,"id":"2975166","name":"Increasing Collaboration on Your Team","type":"Online","description":"If you want to go fast, go alone'but for organizations to go far, they must go together. In this powerful course from Britt Andreatta, PhD, you can learn how to improve and encourage collaboration on your teams. Britt discusses the types of teamwork and how they lay the conditions for collaboration. Then learn about the importance of psychological safety and how to cultivate it on your team. Britt also provides actionable strategies to develop the collaboration skills on your team, including a series of fun activities that can help improve connection. Finally, explore an outline for launching a collaboration initiative on your team. This course was created by Madecraft. We are pleased to host this training in our library.","link":"https://www.linkedin.com/learning/increasing-collaboration-on-your-team","duration":"0.71","cost":null,"skills":"vps-skills:1:TEMA:1,vps-skills:1:TEMA:2,vps-skills:1:TEMA:3","knowledge":null},{"_id":87,"id":"191342","name":"Innovative Customer Service Techniques","type":"Online","description":"Help customer service teams unlock hidden potential and take customer service to new levels. In this course, designed to benefit managers and frontline employees alike, instructor Jeff Toister shares research and offers insight into what elite customer service professionals know and do, and discusses the two basic needs of every customer. Find out how social pressure can affect quality of service, learn what highly motivated customer service employees have in common, and discover ways to encourage people to work together as a team.","link":"https://www.linkedin.com/learning/innovative-customer-service-techniques","duration":"0.71","cost":null,"skills":"vps-skills:1:CUFO:3","knowledge":null},{"_id":88,"id":"772321","name":"Applying Analytics to Your Learning Program","type":"Online","description":"Is your learning and development (L&D) program actually making an impact? And if it is, how can you showcase its success to stakeholders at your organization? Learning analytics can help you on both counts by allowing you to tether your program's outcomes to your company's business goals, as well as highlight strengths and opportunities for both your program and the learners you're aiming to reach. In this course, instructor Tim Dickinson digs into this rich topic, detailing how to use learning experience, learner, and program analytics to measure your L&D success. Tim covers how to gather data, how to define and measure learning experience, how learner evaluation can inform talent development, and more, sharing real-life examples along the way.","link":"https://www.linkedin.com/learning/applying-analytics-to-your-learning-program","duration":"0.71","cost":null,"skills":"vps-skills:1:KMBC:4","knowledge":null},{"_id":89,"id":"711794","name":"Connecting with Executives","type":"Online","description":"Develop confidence connecting with executives in a one-on-one meeting. In this course, John Ullmen, PhD, from the UCLA Anderson School of Management, explores common concerns employees have about engaging executives and shares winning strategies to connect with executives one-on-one'and make sure the relationship endures after the meeting is over. John shares insights into how executives view time, as well as how junior and mid-level employees can land a meeting with a senior leader. Plus, he steps through how to foster genuine connections with executives by asking the right questions, replying with confidence, and successfully following up after a meeting.","link":"https://www.linkedin.com/learning/connecting-with-executives-2","duration":"0.71","cost":null,"skills":"vps-skills:1:COWI:3","knowledge":null},{"_id":90,"id":"2822054","name":"Digital Technologies Case Studies: AI, IOT, Robotics, Blockchain","type":"Online","description":"Emerging technologies are upending business models at a dramatic pace. It's critical for every professional to understand the core features of these technologies and how they are reshaping the structure of industries and the strategy of companies. Recognize the four key technologies at play' artificial intelligence, Internet of Things, robotics, and blockchain'and review cases studies showing how different industries have embraced these innovations to succeed and win. Instructors Anil Gupta and Haiyan Wang provide a high-level overview aimed at senior leaders and executives who want to incorporate emerging tech into their digital strategy.","link":"https://www.linkedin.com/learning/digital-technologies-case-studies-ai-iot-robotics-blockchain","duration":"0.71","cost":null,"skills":"vps-skills:1:DATL:4","knowledge":null},{"_id":91,"id":"2813303","name":"Understanding Business","type":"Online","description":"Learn the foundational concepts underlying all businesses, small to large. Arizona State University professor Eddie Davila covers all the basics, explaining concepts such as how revenues and costs influence a company's profit and which teams play a key role in any organization's success. He then provides a basic explanation of how finance teams operate in a business, so that you can better understand what drives financial decisions in an organization. He also reviews how companies communicate with customers via marketing and branding; how supply chains function in an organization; and how accounting, HR, and IT teams work to manage an organization's money, employees, and information.","link":"https://www.linkedin.com/learning/understanding-business","duration":"0.71","cost":null,"skills":"vps-skills:1:BUCA:1","knowledge":null},{"_id":92,"id":"2834039","name":"Communication within Teams","type":"Online","description":"Communication is an integral part of strong teamwork. In this course, Duke University professor Dr. Daisy Lovelace walks you through how to cultivate the communication practices of high-performing teams. She highlights the foundations of successful teams, and explains how to craft a team charter to establish norms for how you work together as a cohesive group. Dr. Lovelace also discusses essential elements of team communication'such as establishing trust and holding teammates accountable'and shows how to best communicate with your team in different settings.","link":"https://www.linkedin.com/learning/communication-within-teams","duration":"0.73","cost":null,"skills":"vps-skills:1:MADC:1","knowledge":null},{"_id":93,"id":"5010643","name":"Business Automation Tips with Microsoft Flow","type":"Online","description":"Do you find yourself trudging through the same repetitive tasks, day after day? Using Microsoft Flow, you can win back some of your time by creating automated workflows. In this course, digital transformation expert Phil Gold shows how to quickly automate real-world business tasks using Flow. Discover how to integrate workflows between Office 365 applications, such as saving Outlook mail attachments directly into OneNote. Plus, see how to connect Flow to applications outside of the Microsoft ecosystem, including how to save email attachments to Google Drive and sync events from Google to your Outlook calendar.","link":"https://www.linkedin.com/learning/business-automation-tips-with-microsoft-flow","duration":"0.73","cost":null,"skills":"vps-skills:1:BUCA:1","knowledge":null},{"_id":94,"id":"2822466","name":"Working with High-Conflict People as a Manager","type":"Online","description":"Managers need to work with all types of people, even those considered to be difficult or high-conflict people. Learn how to manage and lead high-conflict people and guide them towards positive behavioral change. In this course, executive educator Marlene Chism explains how to recognize high-conflict behaviors and irresponsible language, redirect and communicate more effectively, ask employees for change, and understand the cultural roadblocks that make it hard to manage and confront difficult behavior. Marlene also provides tips for expanding your conflict competency'by calling out and clearing articulating unwanted behavior in the workplace'and improving your strategic communication skills. The three work stories in the course help you see how the lessons apply to real-world conflicts.","link":"https://www.linkedin.com/learning/working-with-high-conflict-people-as-a-manager","duration":"0.73","cost":null,"skills":"vps-skills:1:WOCO:3","knowledge":null},{"_id":95,"id":"2874215","name":"Embracing Change with Mindfulness","type":"Online","description":"In a world that never seems to stop changing, this course helps you process, handle, and cope with all of the changes in your life. Learn how to practice slowing down, processing what is happening around you, and accepting change. Explore how to use self-affirmation to expand your confidence. Discover how to practice visualization techniques to start to see your life as a series of cycles. Find out how to practice being thankful for all of the good things in your life to achieve a more positive state of mind. In conclusion, explore some techniques to connect with your physical body and shift to a more positive outlook on life. This course was created by Chill Anywhere. We are pleased to host this training in our library.","link":"https://www.linkedin.com/learning/embracing-change-with-mindfulness","duration":"0.73","cost":null,"skills":"vps-skills:1:LANC:1","knowledge":null},{"_id":96,"id":"2885199","name":"Critical Thinking and Problem Solving","type":"Online","description":"As a leader, your team and organization rely on you to have good judgement and make the right decision with the information you have. Good decisions are the product of strong critical thinking skills and thoughtful problem solving. And like all skills, you can learn, practice, and get better at them. In this course, Dr. Eric Zackrison helps you do just that. He shows how to critically assess the source of information and how to determine the right approach to take. Eric also demonstrates strategies for approaching both simple and complex problems, and details taking your team through the entire life cycle of a challenging decision. He also imparts an understanding of common traps people fall into when solving problems, both individually and as a team. After this course, you ll have the tools to approach your next problem more critically and solve it more effectively. This course was created by Madecraft. We are pleased to host this training in our library.","link":"https://www.linkedin.com/learning/critical-thinking-and-problem-solving","duration":"0.75","cost":null,"skills":"vps-skills:1:CTPS:1,vps-skills:1:CTPS:2,vps-skills:1:CTPS:3,vps-skills:1:CTPS:4","knowledge":null},{"_id":97,"id":"711805","name":"Advanced Business Development: Communication and Negotiation","type":"Online","description":"Deals are won and lost in the nuances of communication and relationship building. To be successful, business development reps must learn to pivot and build value in a variety of customer conversations. In this course, join Lisa Earle McLeod and Elizabeth McLeod as they share strategies that can help experienced reps take their communication and negotiation skills to the next level. Learn how to get into the right mental space for strategic conversation. Discover how to engage sophisticated customers through high-level questioning and body language, as well as how to negotiate without damaging a relationship or descending to the lowest possible dollar. Plus, learn how to keep your value top of mind with your buyer after you make the handoff.","link":"https://www.linkedin.com/learning/advanced-business-development-communication-and-negotiation","duration":"0.75","cost":null,"skills":"vps-skills:1:BUCA:4","knowledge":null},{"_id":98,"id":"174923","name":"Leading with Applied Improv","type":"Online","description":"Improv theater was designed to help actors solve problems on stage. In this course, facilitator, coach, and former stand-up comedian Izzy Gesell demonstrates how to use the skills, practices, and mindset of improv to develop critical leadership qualities of presence, acceptance, and trust. 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Learn how to think like a five-year old, follow three simple steps to deal with multifaceted challenges, collaborate with others, and manage fear and other negative emotions. Use the exercise Richard introduces at the end of the course to apply what you've learned and reshape a recent complex challenge into an actionable response.","link":"https://www.linkedin.com/learning/smart-thinking-overcoming-complexity","duration":"0.76","cost":null,"skills":"vps-skills:1:CTPS:1,vps-skills:1:CTPS:2,vps-skills:1:CTPS:3,vps-skills:1:CTPS:4","knowledge":null},{"_id":100,"id":"2823140","name":"Tech Ethics: Avoiding Unintended Consequences","type":"Online","description":"Both users and creators of technology are starting to notice projects with a troubling lack of ethical considerations. News headlines highlight the issues these products introduce, from the spread of disinformation to the monetization of user data at the expense of individual privacy. This course digs into this weighty topic without taking itself too seriously. In a series of amusing scenarios, instructor Raina Kumra goes over emerging risks in tech, as well as what you can do to create more thoughtful, secure products. Explore practical ways to bring ethics into your daily standups, quarterly reviews, or board meetings. Learn how to create a checklist containing pertinent questions you can apply to your product and processes. Plus, get suggestions on how to permanently integrate these changes into your work culture. Along the way, catch special appearances from guests like DJ Patil'the former US chief data scientist'and comedian, activist, and writer Baratunde Thurston.","link":"https://www.linkedin.com/learning/tech-ethics-avoiding-unintended-consequences","duration":"0.76","cost":null,"skills":"vps-skills:1:DATL:1","knowledge":null}], "fields": [{"id": "_id", "type": "int"}, {"id": "id", "type": "text"}, {"id": "name", "type": "text"}, {"id": "type", "type": "text"}, {"id": "description", "type": "text"}, {"id": "link", "type": "text"}, {"id": "duration", "type": "text"}, {"id": "cost", "type": "text"}, {"id": "skills", "type": "text"}, {"id": "knowledge", "type": "text"}], "_links": {"start": "/api/action/datastore_search?resource_id=60130676-6da6-4df5-b8fc-914bdd72883d", "next": "/api/action/datastore_search?resource_id=60130676-6da6-4df5-b8fc-914bdd72883d&offset=100"}, "total": 266, "total_was_estimated": false}}