{"help": "https://data.gov.au/data/api/3/action/help_show?name=package_show", "success": true, "result": {"archived": false, "author": "Fair Trading", "author_email": null, "contact_point": "tenancysurvey@customerservice.nsw.gov.au", "creator_user_id": "c2fbbe4a-4ba0-4945-808b-67454605a4cf", "duplicate_score": 2, "geospatial_topic": [], "id": "b930eca5-a70a-4b69-851a-f94bac3b6fea", "isopen": false, "language": "English", "license_id": "cc-by", "license_title": "Creative Commons Attribution 3.0 Australia", "license_url": "http://creativecommons.org/licenses/by/3.0/au/", "maintainer": null, "maintainer_email": null, "metadata_created": "2025-06-24T13:29:26.715535", "metadata_modified": "2025-06-24T13:29:29.366557", "name": "nsw-end-of-tenancy-survey-pilot", "notes": "NSW Tenancy laws say how residential tenancy agreements can be ended. Tenancies are usually terminated by the tenant, landlord, the landlord's agent, or by a Tribunal order. Fair Trading conducted an end-of tenancy survey to collect data about how and why tenancies end. This survey was designed to help Fair Trading to better understand the renting experience to help inform future tenancy reforms.\nThe survey process:  Every principal tenant and landlord or nominated agent is asked to complete a survey when a bond claim is finalised through an online bonds system.  Survey invitations are sent by email and participation is voluntary. Individual responses are kept anonymous.\nFair Trading conducted a pilot end of tenancy survey which ran from 2 December 2019 to 30 March 2020 and from 27 April to 11 May 2020. \nTo mitigate re-identification risks, postcode information has been removed and response dates grouped into months.\nIt should be noted that the representativeness of the survey data is limited, including because:\n\u2022   participation is voluntary\n\u2022   the survey only includes respondents who used Rental Bonds Online to lodge and claim their rental bond, so the sample does not extend to all terminated tenancies\n\u2022   no demographic information is collected\n\u2022   some tenancies had duplicate responses\n\u2022   domestic violence victims may also self-select out of completing such a survey, given their vulnerability and the difficult circumstances they may experience after ending a tenancy.", "num_resources": 2, "num_tags": 3, "organization": {"id": "87a41e18-0c31-464e-832e-156e9cb64ccf", "name": "fair-trading-datansw", "title": "Fair Trading", "type": "organization", "description": "NSW Fair Trading is part of the Department of Customer Service whose role is to make doing business in NSW simple, accessible and fair for employees, consumers and industry while providing the best value for government. \r\n", "image_url": "", "created": "2025-06-24T06:04:48.413606", "is_organization": true, "approval_status": "approved", "state": "active"}, "original_harvest_source": {"site_url": "https://data.nsw.gov.au/data/", "href": "https://data.nsw.gov.au/data/dataset/nsw-end-of-tenancy-survey-pilot", "title": "DataNSW"}, "original_name": "nsw-end-of-tenancy-survey-pilot", "owner_org": "87a41e18-0c31-464e-832e-156e9cb64ccf", "private": false, "promotion_level": "0", "remote_last_updated": "2022-11-03 03:47:30.825507", "spatial": "{\"type\": \"Point\",\"coordinates\": [147.0179,-32.1618]}", "spatial_coverage": "New South Wales (NSW81093)", "state": "active", "temporal_coverage_from": "2019-12-01 00:00:00", "temporal_coverage_to": "2020-05-11 00:00:00", "title": "End of Tenancy Survey - Pilot", "type": "dataset", "unpublished": true, "url": null, "version": null, "extras": [{"key": "harvest_object_id", "value": "226dac37-7393-49fd-b921-a74d1b2f93f2"}, {"key": "harvest_source_id", "value": "9ebac586-8e51-4904-9f6c-d9b79726659a"}, {"key": "harvest_source_title", "value": "DataNSW"}], "resources": [{"cache_last_updated": null, "cache_url": null, "created": "2022-09-27T05:35:34.608683", "datastore_active": true, "datastore_contains_all_records_of_source_file": false, "description": "NSW tenancy laws say how residential tenancy agreements can be ended. Tenancies are usually terminated by the tenant, landlord, the landlord's agent, or by a NSW Civil and Administrative Tribunal order. \r\n\r\nNSW Fair Trading conducted a pilot end-of tenancy survey to collect data about how and why tenancies end. This survey was designed to help Fair Trading to better understand the renting experience to help inform future tenancy reforms. \r\n\r\nNSW Fair Trading ran the pilot survey from 2 December 2019 to 30 March 2020 and from 27 April to 11 May 2020. The findings of this pilot survey were used to develop and inform the ongoing end of tenancy survey that commenced on 2 August 2021.\r\n\r\n##The pilot survey process\r\n\r\nThe pilot survey asked every principal tenant and landlord or nominated agent to complete a survey when a bond claim was finalised through the NSW online bonds system.  Survey invitations were sent by email and participation was voluntary. Individual responses were kept anonymous.\r\nTo mitigate re-identification risks, postcode information was removed and response dates grouped into months.\r\n\r\nIt should be noted that the representativeness of the survey data is limited, including because:\r\n\r\n* participation is voluntary\r\n* the survey only includes respondents who used Rental Bonds Online (RBO) to lodge and claim their rental bond, so the sample does not extend to all terminated tenancies. \r\n* no demographic information was collected as a part of the survey, so it was not possible to analyse the representativeness of the responses received \r\n* some tenancies had duplicate responses\r\n* the sample is self-selecting, and it is not possible to determine if the sample differs systematically from both the terminated tenancies from which it was drawn (i.e. tenancies who lodged their bond online using RBO) and all terminated tenancies\r\n* domestic violence victims may also self-select out of completing such a survey, given their vulnerability and the difficult circumstances they may experience after ending a tenancy.\r\n\r\n##Explanatory notes##\r\n\r\n* \u2018Survey response number\u2019 is a randomly generated number that can match responses that relate to the same rental bond claim. It is not used as part of the online bond system, and has not been provided to any respondents. \r\n* 'Null\u2019 response indicates either the respondent did not answer the question or was not asked that question because of their answer to the previous survey question.  \r\n* Some responses to \u2018What was the weekly rent at the end of the tenancy?\u2019 appear to be incorrect, with respondents potentially providing the rent amount on a monthly rather than weekly basis.\r\n* \u2018Role\u2019 indicates if the survey respondent was a managing agent, landlord or tenant.\r\n*  \u2018Weekly rent\u2019 is the weekly rent amount that was recorded in Rental Bonds Online when the bond was originally lodged. \r\n*  \u2018Month response received\u2019 indicates the month that the survey response was received. Survey invitations were sent out within 10 days of a bond claim being finalised.\r\n\r\n\r\nNote also that respondents were emailed the survey within 10 days of a bond claim being finalised. Respondents had the remainder of the survey period to complete the survey.\r\n\r\n\r\nFor further information about ending a tenancy:\r\nhttps://www.fairtrading.nsw.gov.au/housing-and-property/renting/ending-a-tenancy\r\n\r\nFor further information about the end of tenancy survey:\r\nhttps://www.fairtrading.nsw.gov.au/housing-and-property/end-of-tenancy-survey\r\n\r\n\r\n\r\n", "format": "CSV", "hash": "a5d2e810c55fd816fd521c7ebe0d883d", "id": "8057ffe2-89e5-40d3-8886-ec6155ad9f84", "last_modified": "2022-09-27T05:35:34.571803", "metadata_modified": "2025-06-24T13:29:26.706174", "mimetype": "text/csv", "mimetype_inner": null, "name": "Tenancy Survey - Pilot", "package_id": "b930eca5-a70a-4b69-851a-f94bac3b6fea", "position": 0, "resource_type": null, "size": 2624789, "state": "active", "url": "https://data.nsw.gov.au/data/dataset/b930eca5-a70a-4b69-851a-f94bac3b6fea/resource/8057ffe2-89e5-40d3-8886-ec6155ad9f84/download/tenancy-survey-pilot.csv", "url_type": null, "zip_extract": false}, {"cache_last_updated": null, "cache_url": null, "created": "2022-09-27T06:38:21.431483", "datastore_active": false, "datastore_contains_all_records_of_source_file": false, "description": "Fair Trading conducted a pilot end of tenancy survey which ran from 2 December 2019 to 30 March 2020 and from 27 April to 11 May 2020. \r\nThe collected pilot survey data is available to download.\r\nTo mitigate re-identification risks, postcode information has been removed and response dates grouped into months.\r\n\r\nIt should be noted that the representativeness of the survey data is limited, including because:\r\n\r\n* participation is voluntary\r\n* the survey only includes respondents who used Rental Bonds Online to lodge and claim their rental bond, so the sample does not extend to all terminated tenancies\r\n* no demographic information is collected\r\n* some tenancies had duplicate responses\r\n* domestic violence victims may also self-select out of completing such a survey, given their vulnerability and the difficult circumstances they may experience after ending a tenancy.\r\n", "format": "PDF", "hash": "", "id": "1f9f4d3d-1a35-4c19-8d3e-7a6de77c8c6d", "last_modified": "2022-09-27T06:38:21.390980", "metadata_modified": "2025-06-24T13:29:26.707799", "mimetype": "application/pdf", "mimetype_inner": null, "name": "Pilot bond exit survey questions", "package_id": "b930eca5-a70a-4b69-851a-f94bac3b6fea", "position": 1, "resource_type": null, "size": 393854, "state": "active", "url": "https://data.nsw.gov.au/data/dataset/b930eca5-a70a-4b69-851a-f94bac3b6fea/resource/1f9f4d3d-1a35-4c19-8d3e-7a6de77c8c6d/download/pilot-bond-exit-survey-questions.pdf", "url_type": null, "zip_extract": false}], "tags": [{"display_name": "Rental bonds", "id": "24a1fd65-fb85-4bf8-8acc-bfcebb438b32", "name": "Rental bonds", "state": "active", "vocabulary_id": null}, {"display_name": "Tenancy", "id": "ed4cd822-2814-449a-b726-6ec6de2660ee", "name": "Tenancy", "state": "active", "vocabulary_id": null}, {"display_name": "Tenancy Survey", "id": "df43276e-6847-4aff-ba4a-8d1aca717567", "name": "Tenancy Survey", "state": "active", "vocabulary_id": null}], "groups": [], "relationships_as_subject": [], "relationships_as_object": []}}